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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
Lucian's avatar
Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Easy process and 2nd to none customer service

5
To start to finish the application was simple to fill out the communication and process of the application throughout was easy and straightforward. They contacted the dealership paid for the bike. All I had to do was go and pick it up highly recommended. Reviewed on: 5th May 2025
Reply from First Response Finance Thank you Antony! Response date: 6th May 2025
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First Response Finance

Finance through First Response last year, straight f...

5
Finance through First Response last year, straight forward and very helpful, they're a responsible and also understanding lender at the same time, which is why I've been a loyal customer and will continue to be so. Reviewed on: 5th May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Steven! We hope you're happy with your new car. Response date: 6th May 2025
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First Response Finance

Excellent.

5
Excellent. I was in the process of buying a car and the dealerships messed me around a little. First response worked with me to find another vehicle as one of their approved dealerships. Happy with my purchase thank you. Also to note this is my second time financing a car with FRF. Reviewed on: 5th May 2025
Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 6th May 2025
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First Response Finance

Excellent service

5
We love our car and the communication was excellent thankyou Reviewed on: 5th May 2025
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025
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First Response Finance

Willing to help

5
With not such a great credit score I had been refused credit from so many companies, I was becoming dis heartened, close to giving up when first response accepted my motorbike proposal application.Really helpful and friendly staff to Talk to. First response took a chance on me being a good customer and I thank them for that. Reviewed on: 4th May 2025
Reply from First Response Finance Thank you Chris! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025
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First Response Finance

Simple Easy finance all round

5
Simple easy to finance my car and the online signature was easy and very transparent Reviewed on: 4th May 2025
Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025
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First Response Finance

We brought a car that ended up being broken but firs...

5
We brought a car that ended up being broken but first response got it sorted out for us. Then we were able to buy a working car and had no problems since. Reviewed on: 4th May 2025
Reply from First Response Finance Thank you Chantelle! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025
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First Response Finance

Been with them since I got my first car and good ser...

5
Been with them since I got my first car and good service thank you guys keep up the hard work Reviewed on: 4th May 2025
Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 6th May 2025
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First Response Finance

I found them very helpful and put me at peace with t...

5
I found them very helpful and put me at peace with the whole process Reviewed on: 4th May 2025
Reply from First Response Finance That's great to hear, thank you Natasha! Response date: 6th May 2025
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First Response Finance

Made it very easy and clear to do everything

5
Made it very easy and clear to do everything Reviewed on: 4th May 2025
Reply from First Response Finance Thank you Ian! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025
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First Response Finance

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