Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Good service and good decision and you take care o...

Good service and good decision and you take care of people Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Marco! Response date: 17th June 2025

I have been a happy customer with first response fin...

I have been a happy customer with first response finance for the last year or so now. I have never had a days problem since being with them and would happily recommend to anyone. With regards to customer service, I’ve always had a pleasant speedy service if I’ve ever had a query, also great value for money with fair repayments and interest rates. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Nicky! Response date: 17th June 2025

Just having the trust

when nobody gave me a chance you put your trust in me and I proved everyone else wrong a big thank you cheers Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Customer service is brilliant.

Customer service is brilliant. Very helpful. And the online service is very helpful as well Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Roo! Response date: 17th June 2025

First Response were understanding and considerate wh...

First Response were understanding and considerate when they approved my request to amend my payment date to help with my finances. Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Kim! Response date: 17th June 2025

This is the second time I have financed a vehicle, a...

This is the second time I have financed a vehicle, and their service has been second to none, always helpful with any questions, and paid out for my new car straight away Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Straightforward and no issues , always there to help

Straightforward and no issues , always there to help Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Best Company Ever

I financed 2 cars with Firstresponse Finance and it has been the best experience ever. Helpful and always understanding Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Thulani! Response date: 17th June 2025

Very helpful staff, easy to complete the finance.

Very helpful staff, easy to complete the finance. Well documented process and quick action to get everything moving. Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Michael! Response date: 17th June 2025

Very helpful, staffs always there for you.

Very helpful, staffs always there for you and find solution to any circumstances you find yourself in. I recommend them to anybody. I like this guys to a point that i found a lower APR somewhere else but because of they support during Covid and when my car was written off i staked with them. They treat you like family member. Well recommend. Reviewed on: 13th June 2025

Reply from First Response Finance Hi Johnson, Thank you for taking the time to leave a review. Firstly, it's great to see that we could help you with the purchase of your car in the past! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 17th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car finance
from Paragon Bank 1.00 from 1 reviews
Car finance
from Zopa 4.85 from 790 reviews
Car finance
from Car Finance 247 2.12 from 16 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Good service and good decision and you take care o...

I have been a happy customer with first response fin...

Just having the trust

Customer service is brilliant.

First Response were understanding and considerate wh...

This is the second time I have financed a vehicle, a...

Straightforward and no issues , always there to help

Best Company Ever

Very helpful staff, easy to complete the finance.

Very helpful, staffs always there for you.

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024