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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

Great service

5
Great service, was accepted and had the new car within 1 day. Hassle free repayments and staff are excellent. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Eddie! Response date: 17th June 2025
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First Response Finance

Great staff

5
From start to finish my dealings have been great. The staff have always been helpful when I have to contact them. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Jonni! Response date: 17th June 2025
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First Response Finance

Excellent service and very helpful information

5
Excellent service and very helpful information Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Robert! Response date: 17th June 2025
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First Response Finance

No problems at all.

5
No problems at all. I would refer them. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Lesley! Response date: 17th June 2025
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First Response Finance

Very kind and helpful got all the information I need...

5
Very kind and helpful got all the information I needed smooth process Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Milosz! Response date: 17th June 2025
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First Response Finance

Straightforward loan application

5
Straightforward loan application and acceptance. Repayments scheduled for when I receive my monthly income. I'd definitely use First Response again. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Sue! Response date: 17th June 2025
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First Response Finance

Absolutely fabulous experience, the advisors were ex...

5
Absolutely fabulous experience, the advisors were extremely helpful and assisting. They answered all questions no matter how silly and explained everything perfectly to an understanding level. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Jokigo! Response date: 17th June 2025
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First Response Finance

First response have a excellent customer service and...

5
First response have a excellent customer service and a can do attitude who go the extra mile to find the best deals to suite your needs with your finance, nothing is a problem always polite when talking to the custmer service team and any issues you may have sorted promptly Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Graham! Response date: 17th June 2025
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First Response Finance

they called me

5
The were very good, they called me and made sure they can cater to my needs Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Mo! Response date: 17th June 2025
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First Response Finance

Being a first finance car buyer first response finan...

5
Being a first finance car buyer first response finance made it so easy and understandable. Amazing customer service and always willing to help through a problem should one arise. Thank you guys been a great hassle free experience Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 17th June 2025
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First Response Finance

Review First Response Finance: Car finance now

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