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First Response Finance: Car Finance reviews

4.95
Based on 6,918 reviews, last reviewed 17th Jul 2025
156700% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless paperwork and process, couldn’t ask for it... Seamless paperwork and process, couldn’t ask for it to be any simpler Reviewed on: 17th July 2025
Gillon C's avatar
Gillon C

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6918)

Helpful and pleasant service

5
Very pleased with the service quick decision very helpful and a very pleasant transaction Reviewed on: 3rd May 2025
Reply from First Response Finance Thank you Desmond, we’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Very good customer service I like it

5
Very good customer service I like it Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

I don't have a great credit rating so l wasn't expec...

5
I don't have a great credit rating so l wasn't expecting to be accepted Reviewed on: 3rd May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

when nobody gave me a chance first response put ther...

5
when nobody gave me a chance first response put there trust in me and I've never looked back since they were there when I needed finance so a very big thank you and cheers for the help Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 6th May 2025
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First Response Finance

Very friendly, professional, understanding and helpf...

5
Very friendly, professional, understanding and helpful support from advisors. Make whole process from start to finish easy, understandable and quick. Great online and telephone access. Excellent!! Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you Caroline! Response date: 6th May 2025
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First Response Finance

Quick and easy, But commission is high and interest...

4
Quick and easy, But commission is high and interest is aswell Reviewed on: 3rd May 2025
Reply from First Response Finance Hi Neil, Thank you for taking the time to leave a five-star review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 6th May 2025
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First Response Finance

Excellent service excellent customer service and cus...

5
Excellent service excellent customer service and customer care Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you Jason! Response date: 6th May 2025
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First Response Finance

Experience so far has been fairly exceptional.

5
Experience so far has been fairly exceptional. Already referred my partner to use first response. Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you Christopher! Response date: 6th May 2025
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First Response Finance

2nd time with first response great service and helpf...

5
2nd time with first response great service and helpful and friendly customer service Reviewed on: 3rd May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Fast ,friendly and good all round service

5
Fast ,friendly and good all round service Reviewed on: 3rd May 2025
Reply from First Response Finance Thank you Ian, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025
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First Response Finance

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