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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Amazing company

5
Outstanding customer service. Very helpful company. Reviewed on: 13th August 2021

Amazing customer service

5
My car was written off first response helped me get back a new car back on the road with very little stress and couldn’t have been more helpful Reviewed on: 13th August 2021

You're made to feel part of a family rather than a number

5
Every member of staff I have spoken with has welcomes you as if your part of the family & not just a number in the system. I was even able to arrange my new finance direct with FRF with them before getting a new car. Reviewed on: 13th August 2021

Great company to deal with

5
Simple and easy process, pre approved finance and allowed me to buy a new car fast when my previous one failed its mot, the money was in the dealers account within minutes meaning I could drive away same day! Reviewed on: 13th August 2021

Car finance

5
They were very helpful and made sure I understood the finance, also they answered any questions that I had Reviewed on: 13th August 2021

Very good service

5
Helpful and listening to your needs Reviewed on: 13th August 2021

Excellent

5
Bought a couple of cars using them will use again Reviewed on: 13th August 2021

Great company

5
Always supported me when I have had car finance Reviewed on: 13th August 2021

Fast and easy process

5
Very informative, great and reassuring customer service . Reviewed on: 13th August 2021

Great customer service

5
I was looking for a car upgrade as my current was too small and I needed something bigger as I recently had a baby. After months of searching, First Response Finance accepted my finance, and their service was beyond outstanding. Very easy to get in touch with, no long wait times to talk to someone. When you do speak to someone, they are so friendly and helpful. Their website is very simple to use and negates the need to contact support! Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review