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First Response Finance: Car finance reviews

4.88
Based on 7,798 reviews, last reviewed 14th Jun 2026
83900% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

didn't hesitate to offer Previously declared bankrupt didn't hesitate to offer help, really friendly and understanding on a personal level Reviewed on: 14th June 2026
Gary h's avatar
Gary h

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7798)

Helpful from start to end

5
Very good company helped me get my car when alot of the main dealerships wouldn't accept me for finance and gave no reason this company went through everything and made sure I had the best deal possible for me Reviewed on: 13th August 2021

Amazing understanding customer service

5
Took time to explain everything excepted me with no credit score as thus would be my first loan for anything nice staff and quickly get things sorted Reviewed on: 13th August 2021

Very helpful and supportive

5
I would highly recommend, friendly and helpful Reviewed on: 13th August 2021

Fast & efficient service

5
From start to finish the process of applying, approval to payout was incredibly smooth and easy. Each step was explained and completed quickly. They were honest and transparent in all their communications and they made sure to safeguard the customer in the buying process in regards to purchasing from a third party car sales company. Reviewed on: 13th August 2021

Excellent

5
Absolutely fantastic company always helps Reviewed on: 13th August 2021

Fantastic Customer Care

5
For my first car I’ve ever bought I had to finance, it was a Mondeo 2010. The quotation I did online was super fast and easy to understand, then as all the paper work was going through I had made a few mistakes, I was asked to call and their team guided me through every mistake I had made in a polite, respectful and professional manner, great customer care, I left the phone call feeling safe and happy! 10/10 Reviewed on: 13th August 2021

Such an easy process

5
Very straight forward friendly staff made the whole process very easy from beginning to end. I had bad credit and needed a car for work these guys saved my life can’t thank you enough Reviewed on: 13th August 2021

Perfect for what I needed

5
First response we’re quick and easy to deal with and get when I bought my car and any problems I’ve had, they’ve been fast at resolving Reviewed on: 13th August 2021

Great service for people who have less than perfect credit

4
Very fair company with polite and knowledgeable staff, a pleasure to deal with and allowed me to get a new, safer car for work and driving the kids Reviewed on: 13th August 2021

Simple the best

5
The customer service was great good people working for the company will do business with them again Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review