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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Quick and easy

5
Helped me and supplied me with finance on my first motorbike ... was quick and easy to sort out .. would highly recommend Reviewed on: 13th August 2021

Fantastic understanding staff

5
Honestly I was really really happy with the customer service and the help that the staff gave me the lady I spoke too was first class and I would highly recommend this company as they really did listen to my needs a great service all round Reviewed on: 13th August 2021

Very easy to deal with

5
No problems with this company what so ever. Reviewed on: 13th August 2021

Great company

5
I used first response finance to get a motorbike out. As I previously had bad credit I wasnt confident in getting accepted however one of the team I spoke with was very friendly and helpful and talked me through all my options. I got accepted and had my bike the next day. All my dealings with them have been very friendly and informative. Would definitely recommend and use again. Reviewed on: 13th August 2021

Amazing and helpful

5
I have been with First response finance for over 10 years, from my very first application I could tell how helpful this company were going to be, explained every thing in detail from interest rates, payments and also gave me different options for re payment. I choose first response finance due to my bad credit but since my first application to now my credit score is now I’m a very good place and that’s also thanks to first response finance for accepting me in the first instance. I am able to get finance for other company’s now due to my credit score being green but wouldn’t chance to anyone else now. They are also able to provide me a personal loan too which is so convenient and quick and easy process with immediate decisions. I once bought a car that caused serious problems for me and ended up stranded 250 miles from home and First response finance were able to get my car recovered and taken back to my home, car ended up being a death trap and any payments I had already paid towards it were refunded and a new finance put in place so I was able to buy a new car within a couple of weeks. I would highly recommend First response finance to anyone looking to buy a first car or if you have bad finance. My interest rates are now more than half when I started as they always reward your loyalty. AMAZING company highly recommended Reviewed on: 13th August 2021

Amazing service and help finding right car

5
Quick easy service help finding right car and discuss monthly payment to suit me. Reviewed on: 13th August 2021

Very reliable service quick disicion on finance did most of the hard work

5
First Response Finance were very efficient in what they did for me no hassle at all Customer Service was great would recommend them to any one struggling getting car finance specialise in people with bad credit . Reviewed on: 13th August 2021

Excellent service

5
Very efficient excellent customer service. Very professional Reviewed on: 13th August 2021

Easy and friendly no hassle service

5
Have used them twice and would again Reviewed on: 13th August 2021

Amazing!

5
I have been with first response since I passed my test 4 years ago in that time I’m on my 2nd vehicle with them. Everything is easy with them they’re always so helpful and accommodating and I will definitely stay with them onto my next vehicle which will hopefully be next year! Reviewed on: 13th August 2021

Review First Response Finance: Car finance now

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