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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Support and understanding for everyone!

My experience has been amazing over the past 12 months that I’ve been with First Response Finance; they have been always understanding and helpful with any issues or queries and have made me feel like a valued customer! Reviewed on: 13th August 2021

Quickest and easiest service

After applying was approached within minutes by a member of their team. From start to finish were very understanding and made the finance as affordable as possible for me. The team were all incredibly helpful with all my queries and everytime I have called them for advice they've always given more information then what was necessary needed. This company really goes the extra mile! Reviewed on: 13th August 2021

Great all round service

I've had three cars now with them and each time the whole process has been so quick and easy! Very helpful staff would highly recommend Reviewed on: 13th August 2021

Amazing!

I managed to get my first car on finance and seeing it was my first car I was worried incase I wouldn’t be accepted for finance however the company done pretty much everything for me and made it super easy and overall an amazing experience! Wouldn’t recommend a company more ! Reviewed on: 13th August 2021

Great customer support and excellent rates

I was supported in every step of the process. Reviewed on: 13th August 2021

Excellent service.

We have been a customer of first response now for over 15 years. We are now on our 5th car financed through first response. They even suggest good reputable dealers for you to search for your car. I will definitely be using first response for my nest car. Keep up the good work Reviewed on: 13th August 2021

Really good

I used them and I was accepted really quick. Team was very helpful and knowledgeable with any questions I had. Reviewed on: 13th August 2021

Great company to deal with

I've used this first response for 3 vehicles now , very easy to deal with, and always there when needed Reviewed on: 13th August 2021

Very helpful

I would to say really how good this company has been to me,I have been on long term sick with depression and anxiety and struggling with money, they have been excellent they have not chased me for payment intact the opposite they have frozen my payments and keep in touch regularly to see how I.m going , Top company and know how to treat there customers Reviewed on: 13th August 2021

Great service

A great company who are always there to help when needed. Highly recommend for anyone looking for car finance Reviewed on: 13th August 2021

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