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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Easy to work with excellent

5
Quick and simple from start to finish, excellent friendly service Reviewed on: 13th August 2021

So easy

5
These people seriously made organising finance a walk in the park, excellent Reviewed on: 13th August 2021

Amazing people

5
They have been amazing especially through the Covid with payments but always been friendly and helpful if ive ever needed to contact them. Would recommend them highly. Reviewed on: 13th August 2021

Excellent service

5
Been with First finance for long time now. Excellent customer service. They go that extra length to help you. Reviewed on: 13th August 2021

We have used them 3 times now

5
Can't highly recommend these enough! In fact 2 of our friends have now used this company just based on our recommendation. They are easy to communicate with and the online services are easy to understand. I can't see us using anyone else in the future Reviewed on: 13th August 2021

Quick and overall good company

5
Taken out finance with first response finance and had no issues, decision was quickly made end easy to set up. Had no issues since. Would recommend. Reviewed on: 13th August 2021

Car finance

5
Easy to work with and being accepted is really easy as well Reviewed on: 13th August 2021

Perfect

5
Brilliant customer service, the online portal is fantastic and they are always happy to help. Reviewed on: 13th August 2021

Perfect

5
I had trouble finding finance after my car broke due to awful credit score but first response finance sorted everything quick everything was sorted for me to just go and collect my new car to drive away Reviewed on: 13th August 2021

Great

4
Great company and service all through the process Reviewed on: 13th August 2021