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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,797 reviews, last reviewed 13th Jun 2026
83800% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Solid service from some very knowledgeable people wh... Solid service from some very knowledgeable people who go over the details with you and keep you up to date Reviewed on: 13th June 2026
John l's avatar
John l

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7797)

Amazing from start to finish !

5
Used first response a few years ago great service needed a new car so used again and was brilliant call centre staff are also amazing very quick and responsive to everything amazing !! Have recommended to family and friends Reviewed on: 13th August 2021
Victoria's avatar
Victoria

Friendly, efficient & understanding

5
Always had great customer service. Agents who understood my needs, and were personable. Ease of uploading information and arranging finance. The process couldn't be simpler. Highly recommended. Reviewed on: 13th August 2021
chris eaton's avatar
chris eaton

Excellent, friendly, professional customer service

5
I’ve been a customer of First Response Finance for over 10 years, their customer service, professionalism, friendly and are very happy to answer any question regardless of how simple it seems. Will always come back to First Response. Fully and genuinely recommend them to anyone. Reviewed on: 13th August 2021
Patricia's avatar
Patricia

Great company to deal with

5
Was very easy and fast getting finance with this company and very helpful staff fast turn around Reviewed on: 13th August 2021
Barry's avatar
Barry

Amazing

5
I really struggled to get car finance and couldn’t figure out why as I was earning good money but because of my age I hadn’t built up enough credit. In stepped First Response all they requested was a copies of my last 3 pay checks to ensure I could pay it! It was fast and simple. Highly recommend! Reviewed on: 13th August 2021
markgeorgejack@hotmail.com's avatar
[email protected]

Great

5
Easy to use helpful advice when buying a car there when you need them Reviewed on: 13th August 2021
rob allum's avatar
rob allum

Fast and easy car finance

5
Very fast and easy car finance used this company 3 times Reviewed on: 13th August 2021
Natasha's avatar
Natasha

Amazing company

5
I’ve used first response for all my car finance. Every time I have dealt with them it’s been a smooth process and if there was anything I was unsure of they would always explain to me in a very professional and friendly manner. Never ever had any issues and even through the pandemic they were amazing and allowed me a payment holiday till my financial situation was better. Never rushed me or hounded me of when it would change. They allowed me to relax about the situation and when I was able to start repayments fully they worked with me to get things back on track. An absolutely amazing company and well worthy winners in my eyes all day long. Reviewed on: 13th August 2021
Damian's avatar
Damian

Highly recommended!!!!

5
Professional and thorough. Helpful and the time to listen to queries. Reviewed on: 13th August 2021
S Owen's avatar
S Owen

More then understanding

5
No matter what problems I’ve had or changes in commitments they have always managed to work round it with me. Always been understanding and helpful Reviewed on: 13th August 2021
justingant1980@icloud.com's avatar
[email protected]

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