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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Simple and understanding.

Everyone I've ever spoken to has been nothing but friendly and helpful. The whole process was easy to follow and really quick. Nothing is too much trouble. Throughly recommend! Reviewed on: 13th August 2021

Good service and helpful

Been a customer for years and they always happy to help and always ready to give the best options. Reviewed on: 13th August 2021

very helpful

Very prompt and helpful staff was amazing Reviewed on: 13th August 2021

Finance is going really well

Really easy to amend agreement, very happy with the company and would highly recommend Reviewed on: 13th August 2021

Brilliant easily sorted no hassle

Everything was straight forward and easy to complete very nice customer service Reviewed on: 13th August 2021

A company that understands personal situations

I applied with First Response Finance after my previous car was written off in a non fault accident. The application process was very user friendly and after chatting to an advisor my application was successful and I am now in my replacement car and couldn't be happier. Thank you First Response Finance. Reviewed on: 13th August 2021

Amazing!

I first applied for my car and declined, I got put in touch with first response and they accepted me the same day! I have have a few financial issues over the pandemic and first response we’re amazing and helped me there and then! Will definitely be going with them again for a new car! Reviewed on: 13th August 2021

Think there great! Help when needed most!

At a time when I needed a new car the most I found myself in a pickle trying to get finance and just like a family member first response where there to help me get the car and I couldn't be happier with how easy and quick it was to get sorted out. Reviewed on: 13th August 2021

Very good company polite staff

Being if someone with bad credit first response helped me get a new car. Every time I have had to deal with them they have been very helpful staff are always virtuous and polite and are always willing to help even under circumstances of a faulty car helping with the the car dealership to get a repair and an exchange would recommend Reviewed on: 13th August 2021

Car finance

I have bad credit and first response was quick at finding me the right package affordable to me 10* Reviewed on: 13th August 2021

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