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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Brilliant

5
Easy to work with and very helpful Reviewed on: 13th August 2021

Very good

5
I have been with first responders finance for 6 years and had a really good service from them Reviewed on: 13th August 2021

Bike Purchase

5
First Response were a great help when purchasing my motorcycle. APR is a on the high side, but i had no credit history and this was my way of getting my Credit Rating up. Was made redundant at the start of Lockdown 2020 and First Response have been very helpful, helping me through these difficult times. Reviewed on: 13th August 2021

Helpful though a sticky spot

5
I own a small business that requires me to have fairly new Vehicles at all times. First response where very good and got me on the road in no time when I suffered a vehicle lose. Highly recommend and with a little bit of banter I got a lower interest rate for being a good customer Reviewed on: 13th August 2021

Outstanding.

5
My experience with first response has been outstanding. Every member of their team that I have spoken to over the course, had been very helpful and have never seemed rushed to get my call dealt with and have always taken the time to awnser my question fully. Reviewed on: 13th August 2021

Brilliant customer service and quick approval and quick pay out 5 star company

5
When i applied it didnt take long to get approved and when i needed payout for car it took only 15 minutes which was brilliant from going to dealer already decided on car to singing for it i left the forecourt in under 30 mins Reviewed on: 13th August 2021

Quick and easy to set up.

5
Set up finance on the day I bought the car. Fantastic thank you Reviewed on: 13th August 2021

Great company

5
First response finance were extremely helpful From my first contact to this day. They made getting finance for my car extremely easy. I had no hesitation in using them again when I recently upgraded my car. Reviewed on: 13th August 2021

Great company

5
They couldn’t of made the process any easier, they check the garage to make sure it was reputable and everything was going to be good for me. Once I had chosen the vehicle, the funds were transferred immediately. Reviewed on: 13th August 2021

Amazing customer support

5
Very friendly and helpful staff. I found it very easy to get in contact with them and when I did I got my problem sorted very fast and I got reassurance that if ever I needed help they would be there to sort it out. Reviewed on: 13th August 2021