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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Excellent customer care

5
Easy application and flexible date for direct debit made the process smooth. There was,however, a problem with the car on the first day after purchase and the team at First Response finance were there when I needed them. They withheld the payment to garage until car had been fully checked and fixed. Was so grateful for their intervention as it gave me the leverage I needed to get it sorted quickly. Reviewed on: 13th August 2021
D McDowell 's avatar
D McDowell

Isuzu d-max

5
I have had a few agreements with this company and they have always been very helpful and fair on all aspects of my finance I would and have recommended them to friends great people Reviewed on: 13th August 2021
Terry Chandler's avatar
Terry Chandler

Excellent service

5
First response finance where amazing helped with everything I needed and great customer service received Reviewed on: 13th August 2021
Geraldine's avatar
Geraldine

Fantastic

5
Excellent customer service fast decision-making Reviewed on: 13th August 2021
Amanda Dunn's avatar
Amanda Dunn

Amazing bunch

5
These people are an amazing bunch of people who put every single customer need to the very top of their priorities Reviewed on: 13th August 2021
Tracey musker's avatar
Tracey musker

Going the extra mile

5
First Response finance from day one has gone over and above for me. Ensure the car was safe and road worthy, when there was a bit of concerns they dealt with it, their staff are always friendly and understanding. They go out their way to accommodate and have gone above and beyond to reach out to their customers during the pandemic to check they were okay and could afford payments. I would highly recommend this company, they are the first finance company I have dealt with where staff listen and understand every customer situation. Reviewed on: 13th August 2021
Bryonie 's avatar
Bryonie

CAR FINANCE

5
VERY GOOD AND FRIENDLY SERVICE AND VERY QUICK Reviewed on: 13th August 2021
ALAN HARVEY's avatar
ALAN HARVEY

Great Service

5
I've used First Response Finance for many years, and they have always been very helpful. Last year, I needed a new car as my old one had gone to car-heaven, I called tham up to find out my options, and they sorted the finance out and provided the websites of my local dealers within minutes. 2 days later, a new car was parked outside. Can't fault them. Reviewed on: 13th August 2021
Robert Satchwell's avatar
Robert Satchwell

Great service and support when no other company would look at us.

4
Had great support from start to finish very easy and would definitely have another agreement with this firm. Reviewed on: 13th August 2021
Katy's avatar
Katy

Repeat customer

5
I have had 2 car finance packages off first response finance and their service has been second to none. Always there if you have a problem and provide first rate customer service. Reviewed on: 13th August 2021
Garry Hoggins's avatar
Garry Hoggins

Review First Response Finance: Car finance now

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