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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great service

5
The staff at first response sorted everything out so much quick than any other finance company I have spoken too, will definitely be using them again. Reviewed on: 13th August 2021

Brilliant

5
I was very nervous about using a finance company but they put me at ease and talked me through everything so I fully understood what I was taking on. Reviewed on: 13th August 2021

Great customer service

5
I purchased my 1st motor vehicle and first responce were amazing helping with the finance application process. Very smooth and made me feel at ease! Great customer service. I definitely recommend Reviewed on: 13th August 2021

Excellent service

5
First response finance helped me when no other finance company would. I have used them twice now to purchase finance and I can't fault them one bit. Great customer service. All round 10/10 Reviewed on: 13th August 2021

Easy to use and very friendly

5
Easy to apply for and the team that got in contact with me were very helpful and friendly. Very happy with the service Reviewed on: 13th August 2021

Helpful

4
Very friendly and efficient service. Quick decision and completion. Very easy to use. Reviewed on: 13th August 2021

Poor credit

5
I have poor credit. But had a nice size deposit. They gave me a chance to get on the road as I was struggling with 2 teenagers and a new born. Great customer service. Had no problems with them. Reviewed on: 13th August 2021

Professional and helpful

5
Have used a few times over the years and they always do what they can to get me the best deal. Reviewed on: 13th August 2021

Friendly service

5
The man called me & was friendly & really wanted to help me, where as other companies didn’t seem interested, the service was amazing & got the car I wanted & needed for my job as a community nurse Reviewed on: 13th August 2021

Excellent

5
Have used this company for 8 years absolutely brilliant Reviewed on: 13th August 2021