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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (8001)

Great customer service

5
Felt as if I was treated as a human not a number or robot. They did their background checks including really finding out how much my wife and I made. Excellent communication skills on every level Great job guys Reviewed on: 13th August 2021
Chris Kidd's avatar
Chris Kidd

Amazing customer service

5
From start to finish the customer service was amazing helping with paperwork and answering questions and concerns . Would recommend. Reviewed on: 13th August 2021
Jackie Ohagan's avatar
Jackie Ohagan

Car purchase

5
Great experience all explained over the phone,hassle free and very good customer service Reviewed on: 13th August 2021
Gord's avatar
Gord

Had 4 cars through first now and without there help I dont know how I would get finance

5
I have been getting finance from first for over 10 years (4 cars) and will continue with the company Reviewed on: 13th August 2021
Andrew mcleary 's avatar
Andrew mcleary

Verry good

5
Verry good and Verry faster,friendly operators. Reviewed on: 13th August 2021
Teodor Calota 's avatar
Teodor Calota

Trustworthy

5
I'm a first time car buyer, I was wary of most finance companies but as soon as I applied with First Response I felt comfortable and at ease. The communication through the loan process is reassuring and professional giving the customer information at every step. The Apr rates are very fair. I'm overall extremely happy. Reviewed on: 13th August 2021
Laura Farrow's avatar
Laura Farrow

Amazingly good

5
Basically wanted a newer car got in touch with first response and found the car on a Friday at 4am picked my new car up at 3pm Saturday happy days Reviewed on: 13th August 2021
Blake Lewis's avatar
Blake Lewis

Really helpful

5
Got into difficulties and missed a payment were really understanding and sympathetic and not at all judgemental or pushy. Arranged an affordable payment plan to get me back on track. Would highly recommend Reviewed on: 13th August 2021
Kirsty Geldart's avatar
Kirsty Geldart

Got a problem? No problem!

5
1st class company with excellent customer service nothing too much trouble Reviewed on: 13th August 2021
adrian duffield's avatar
adrian duffield

Fantastic!

5
Great service! Always helps with whatever i need, website is fantastic and easy to use! Perfect customer service, would always recommend to a friend or family. Reviewed on: 13th August 2021
josh.smith2016@aol.com's avatar
[email protected]

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