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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
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Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

It’s been really lovely from my day 1 up until this...

5
It’s been really lovely from my day 1 up until this day. I can’t thank them enough for their excellent service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 9th July 2025
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First Response Finance

I needed to buy a car through finance

5
I needed to buy a car through finance and first response was recommended and had good rates as well. End it was done within my budget. Reviewed on: 9th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Had a problem with a car I purchased through First R...

5
Had a problem with a car I purchased through First Response and they dealt with it promptly and efficiently Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

Smooth stress free process.

5
Smooth stress free process. They have very good customer service support too. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

They are just amazing and understand everyone's circ...

5
They are just amazing and understand everyone's circumstances are different Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

My experience was good.

4
My experience was good. Without yous I wudnt be driving on the road today Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 9th July 2025
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First Response Finance

1st class

5
Great and easy service excellent customer service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

First response first thinking

5
I had a great experience with First Response. From the very beginning, the team was professional, helpful, and truly focused on making the process smooth and stress-free. They didn’t judge my credit situation and treated me with respect and transparency at every step. They made it possible for me to get the car I needed, with fair terms and excellent customer service. Communication was clear, and they kept me updated throughout. It’s rare to find a finance company that actually seems to care — but First Response truly does. I absolutely recommend them to anyone looking for vehicle finance. They deserve to win this award! Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Reliable and friendly throughout

5
Reliable and friendly very easy to deal with throughout. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

it was quick and transparent about the finance

5
it was quick and transparent about the finance Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

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