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First Response Finance: Car Finance reviews

4.95
Based on 6,929 reviews, last reviewed 5th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026
Tez's avatar
Tez

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6929)

Review of the First Response Finance, Car Finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Smooth stress free process.

5
Smooth stress free process. They have very good customer service support too. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

They are just amazing and understand everyone's circ...

5
They are just amazing and understand everyone's circumstances are different Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

My experience was good.

4
My experience was good. Without yous I wudnt be driving on the road today Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 9th July 2025
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First Response Finance

1st class

5
Great and easy service excellent customer service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

First response first thinking

5
I had a great experience with First Response. From the very beginning, the team was professional, helpful, and truly focused on making the process smooth and stress-free. They didn’t judge my credit situation and treated me with respect and transparency at every step. They made it possible for me to get the car I needed, with fair terms and excellent customer service. Communication was clear, and they kept me updated throughout. It’s rare to find a finance company that actually seems to care — but First Response truly does. I absolutely recommend them to anyone looking for vehicle finance. They deserve to win this award! Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Reliable and friendly throughout

5
Reliable and friendly very easy to deal with throughout. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

it was quick and transparent about the finance

5
it was quick and transparent about the finance Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Responsible company with excellent service

5
Responsible company with excellent service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

Fabulous customer service

5
When I applied for my car loan, the person I spoke to answered all of my questions. He was understanding and knowledgeable and made me feel at ease about the finance. He asked me a lot of questions to make I only got the car that I could afford, so as not to put me in financial trouble, with my other obligations. I have recommended this company to a number of people who have asked me who is the best for car finance. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 9th July 2025
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First Response Finance

Working with the customer

5
They were great I had trouble with the car dealer that I was going to buy from but they sorted it all out for me and I got the deal that I wanted from another dealer the repayments are set up to suit me not them which makes my life easy Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance