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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very professional and knowledgeable

Very professional and knowledgeable,helped me get my car sorted from start to finish.Finance was in.place and dealer payed within.24 hours.Great website and logging on to your account is simple. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 8th July 2026

Had 2 finances and been very happy

Had 2 finances with them and they have always been very quick with the application and there communication is top notch yes you pay a little bit more interest but the repayment choices are great and it’s works best for me I’m so happy to be one of there customers Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Jamie! Response date: 8th July 2026

It's ok no problem take a finance for car

It's ok no problem take a finance for car Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Karol! Response date: 8th July 2026

The man that sorted my finance out was fantastic.

The man that sorted my finance out was fantastic. Very kind, explained things thoroughly the whole process was quick and simple to set up. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Hayley! Response date: 8th July 2026

Could not have been an easier process!

Could not have been an easier process! From start to finish, applying and approval was easy, once I found my vehicle, I simply updated First Response who then quickly completed all paperwork and made payment to the dealer. I picked up my vehicle within 72hrs. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Scott! Response date: 8th July 2026

They have been helpful, patient as this i my first t...

They have been helpful, patient as this i my first time getting a motor vehicle, and they did a great job of doing everything properly. I work defo recommend as the interest was also not too bad at all, compared to a few other companies. All in all this was a great decision picking first response as my finance team. I would 100% recommend to anyone. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Jake! Response date: 8th July 2026

Excellent

Amazing customer support and have recommended to quite a few people Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Sabrina! Response date: 8th July 2026

I couldn’t have got my car without them.

I couldn’t have got my car without them. Other companies turned me down so I was thrilled that they were able to help. I cannot on see what I owe and everything is clear to understand. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Karen! Response date: 8th July 2026

1st response,top rated finance

Very quick and easy process setting up my finance deal,excellent value and top rate service. Would recommend first response to everyone,good or bad credit. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Philip! Response date: 8th July 2026

Financial worries

I was having financial difficulties and I have never really had any financial difficulties before so to have my first one where I had to call someone was really worrying to me! But after already reading such good reviews on trust pilot, I already felt slightly reassured but still very anxious as i tend to overthink everything and i was really worried when I made the call after hearing horror stories with other companies on social media, from before to after the call the lady i spoke to was brilliant! she was really calm, reassuring and helpful, and she was so lovely to talk too and helped me out massively! She also gave me different options and explained every option throughly! And after having that call i immediately felt a sense of relief and felt less stressed and worried about my financial difficulties. Reviewed on: 7th July 2026

Reply from First Response Finance We’re happy that we could help you Angel! Response date: 8th July 2026

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