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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

couldnt get finance anywhere till i spoke with first...

5
couldnt get finance anywhere till i spoke with first responce and they sorted me out within hours and after i was looking for a second van they sorted me out again without hesitation Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Darren! Response date: 6th May 2025
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First Response Finance

This finance company is outstanding and goes the ext..

5
This finance company is outstanding and goes the extra mile... at a time that my father died they were compassionate and so understanding when I had to change my payment date showing total flexibility... I'm glad I chose them to be my finance provider to purchase my car. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Vivienne! Response date: 6th May 2025
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First Response Finance

Very easy, although not very helpful if you’re tryin...

3
Very easy, although not very helpful if you’re trying to sell your motorcycle or car Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Found me the car that best suited me.

5
Found me the car that best suited me...never gave up Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Belinda! Response date: 6th May 2025
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First Response Finance

I got the credit for the third time, I'm happy, than...

5
I got the credit for the third time, I'm happy, thank you Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Easy to work with.

5
Easy to work with. People I spoke with on the phone couldn't do enough to help. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Faye! Response date: 6th May 2025
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First Response Finance

Easy to deal with

5
From the go everyone was friendly and nothing was too much trouble Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Emma! Response date: 6th May 2025
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First Response Finance

Excellent customer service

5
Excellent customer service, went above and beyond to find me the best deal for the car I wanted. Would definitely recommend First Response to others. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Lee! Response date: 6th May 2025
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First Response Finance

Financed my performance car with ease

5
Really easy process, I got a beautiful performance car with no messing around like the other finance companies did (other companies were happy to lend but not on performance cars) I'm very pleased. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Spread the cost

5
As a former customer in the market for a larger vehicle their terms broke down the window price into a much smaller monthly payment. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025
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First Response Finance

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