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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Super helpful!

Super helpful! So easy and simple with the best advice possible! All staff are so kind and assisting. They would not let me take risks with garages below standard ratings or not FCA authorised which was a huge plus! Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Ledia! Response date: 28th April 2026

I’ve now had the pleasure of dealing with first resp...

I’ve now had the pleasure of dealing with first response car finance twice from applying to driving away in my new car took literally a day on both occasions will definitely use them again in The future and will definitely recommend them to friends and family they make the process of buying a new car so easy perfect Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Dave! Response date: 28th April 2026

Very polite & friendly, quick decision.

Very polite & friendly, quick decision. 5 star service Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Sharon! Response date: 28th April 2026

Great Great great service I enjoyed

Great Great great service I enjoyed and I will keep using and recommending them always Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Ben! Response date: 28th April 2026

Excellent service very professional

Excellent service very professional Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Wayne! Response date: 28th April 2026

I have just arranged a loan for my second car with F...

I have just arranged a loan for my second car with First Response and I find yet again they go out of their way to assist with the whole process. Cannot fault them on service and value for money. Reviewed on: 28th April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Christopher! We hope you're happy with your new car. Response date: 28th April 2026

Hassle free process.

Hassle free process. Friendly and great customer service team who are ready and willing to help and are very accommodating to individual needs. Great waiting time, able to speak to someone quickly and Great help when changing car. Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you JG! Response date: 28th April 2026

Really easy process to apply, they work around you a...

Really easy process to apply, they work around you and what you can afford, no pressure, everything is explained properly, I chose my car and applied for the amount of finance needed and they did the rest was really impressed with how smooth and easy the process was Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Louise! Response date: 28th April 2026

Very friendly and helpful when others were refusing...

Very friendly and helpful when others were refusing me finance Reviewed on: 28th April 2026

Reply from First Response Finance We’re happy that we could help you Paresh! Response date: 28th April 2026

First response have been absolutely amazing through...

First response have been absolutely amazing through application and even when I have had an enquiry. Best finance company by far. Reviewed on: 28th April 2026

Reply from First Response Finance That's great to hear, thank you Laura! Response date: 28th April 2026

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