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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Efficient and good

Really quick application, easy to use the website and reliable Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 12th June 2025

Very helpful and what’s app is also good for getting...

Very helpful and what’s app is also good for getting in touch Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

Good Customer Service and no Hidden Charges

Apart from the good customer service It was a good surprise to find out First Response doesn’t have hidden charges! Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025

Quick and easy, happy with the experience.

Quick and easy, happy with the experience. I think your being cheeky asking me to type more. What a liberty, and im a 119 characters in and its still asking me to type more, 173 and still wants more. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025

Allways find the way to help and match costumers needs.

Allways find the way to help and match costumers needs.Try to be flexible much as they can. Reviewed on: 11th June 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 13th June 2025

Helpful, and engaging

Very fast and the woman I spoke to was very polite and understanding, she explained everything with great knowledge and understanding to the point she could help me understand. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025

Had an accident last year and the people I spoke to...

Had an accident last year and the people I spoke to was sooo helpful and understanding really put my mind to rest. Being my first ever accident was super stressed about the whole experience but they really helped me understand what to do next Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025

Very helpful and easy to get finance when no one els...

Very helpful and easy to get finance when no one else would accept me for finance Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Lauren! Response date: 17th June 2025

Went above and beyond to help me when I was ill noth...

Went above and beyond to help me when I was ill nothing was a hassle Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 17th June 2025

Scored 10 for customer service

Scored 10 for customer service as 11 is cringeworthy and sounds so insincere. I can without doubt recommend First Response as they didn't just let me throw myself off of the deep end out of my depth. Questions on eligibility cost-wise, terms and length of contract terms left me feeling that id made a sensible choice based on fact and not on wishes. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ted! Response date: 17th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Efficient and good

Very helpful and what’s app is also good for getting...

Good Customer Service and no Hidden Charges

Quick and easy, happy with the experience.

Allways find the way to help and match costumers needs.

Helpful, and engaging

Had an accident last year and the people I spoke to...

Very helpful and easy to get finance when no one els...

Went above and beyond to help me when I was ill noth...

Scored 10 for customer service

Review First Response Finance: Car finance now

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