Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Great customer service

Great customer service, clear and concise information provided to a newbie car buyer Reviewed on: 11th June 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 13th June 2025

I have a car on finance with first response and from...

I have a car on finance with first response and from start to finish had no complications and the customer service was first class Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 13th June 2025

Very quick process, helpful staff no complaints

Very quick process, helpful staff no complaints Reviewed on: 11th June 2025

Reply from First Response Finance Thank you! Response date: 13th June 2025

My car deal went through really swiftly.

My car deal went through really swiftly. First Response team were amazing and kept me up to date with the progress Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 13th June 2025

Very good finance company good staff

Very good finance company good staff Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 13th June 2025

Easy and efficient way to finance my first car could...

Easy and efficient way to finance my first car couldn’t be happier Reviewed on: 11th June 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 13th June 2025

Very helpful as struggleing to get a car and I was s...

Very helpful as struggleing to get a car and I was supported by gaining the trust of paying each month Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Mike! Response date: 17th June 2025

Great experience from start to finish.

Great experience from start to finish. Everything explained and answered all my queries and broke down costs. The finance was quicker than expected and had no problems since Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Jo! Response date: 17th June 2025

Very positive

Very positive and helpful from the start to the finish Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 17th June 2025

The staff were just amazing.

The staff were just amazing. Personally have a longstanding fear of credit and underwriting but they helped us secure the family car we needed and were REAL people! Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 17th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Finance
from MotoNovo 4.77 from 1331 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.19 from 15 reviews
Car Finance
from Close Brothers 1.55 from 71 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Great customer service

I have a car on finance with first response and from...

Very quick process, helpful staff no complaints

My car deal went through really swiftly.

Very good finance company good staff

Easy and efficient way to finance my first car could...

Very helpful as struggleing to get a car and I was s...

Great experience from start to finish.

Very positive

The staff were just amazing.

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024