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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great service

From start to finish 10/10 easy processing my application Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Brad! Response date: 6th May 2025

Professional and efficient service

Professional and efficient service Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Very good experience helpful staff and app.

Very good experience helpful staff and app. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Brad! Response date: 6th May 2025

Fantastic

I purchased a mororbike through first response, the motorcycle wasn't as described by the dealer, I cancelled the purchase, then found another motorcycle and first response were absolutely brilliant with assisting me with the cancellation and the new purchase Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jamie! Response date: 6th May 2025

Possibly THE best in the business ...

I have bought over 80 cars in my lifetime and i simply can’t convey how fantastic in every way this company is. From start to finish it was outstanding!!!! Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Adam! Response date: 6th May 2025

Fantastic staff and service.

Fantastic staff and service. Would highly recommend Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Natasha! Response date: 6th May 2025

Love the car

Bought through first response was very helpful love car. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025

Great finance company

I got my motorbike through first response an have not had a single issue with them an this is the second time I have gone with them keep up the good work Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Ray! Response date: 6th May 2025

no hassle

no hassle finance i applied and got it straight away after being turned down at other lenders Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Damo! Response date: 6th May 2025

Does what it says on the phone ,my account was just...

Does what it says on the phone ,my account was just what I wanted Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Raymond! Response date: 6th May 2025

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