Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

No problems at all

No problems at all, very smooth, easy to set up , I have had no reason to contact. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Linda! Response date: 17th June 2025

Finance was arranged quickly.

Finance was arranged quickly, all paperwork was done in a good way and quickly so I was able to get the car I wanted within 3 days. Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Sharon! Response date: 17th June 2025

Really helpful when I was struggling to find a car e...

Really helpful when I was struggling to find a car even better when I did find a car and had a delay completing the transaction Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 17th June 2025

I got finance when others refused me

I got finance when others refused me Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Mark! Response date: 17th June 2025

The company is always ready to help and all the staf...

The company is always ready to help and all the staff is always kind and professional Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Giuseppe! Response date: 17th June 2025

I’ve had nothing but a good experience with first re...

I’ve had nothing but a good experience with first response so far! Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Chloe! Response date: 17th June 2025

I've never had any problems with First Response

I've never had any problems with First Response I had to change my payment date the phone call went smoothly an I was sorted in less than ten mins Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ray! Response date: 17th June 2025

First Response provided really friendly correspondence

First Response provided really friendly correspondence when asking questions regarding the interest charged and we're understanding regarding my personal situation. Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

Worked through my application quick and made it real...

Worked through my application quick and made it really easy, had constant communication from them and as they supported me with all my questions Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you Ally! Response date: 17th June 2025

4th finance agreement ! Says it all

Currently have 2 finance agreements running with FRF one for my car and the other my motorbike, this takes my total finance agreements with them up to 4 in the last 4/5 years. Everything is very clear throughout the borrowing process and being able to get early repayment options and settlement figures at the touch of a button is great. No fuss service, Ive been messed around with other finance providers in the past trying to change terms after you’ve already agreed your obligations and put a deposit down. However with FRF even though the APR is slightly higher than some it’s been very transparent with no hidden costs Reviewed on: 11th June 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 17th June 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car finance
from Startline Motor Finance 1.26 from 15 reviews
Car loan (discontinued)
from Personal Loans 4U (inactive company) 5.00 from 2 reviews
Car finance
from Carmoola 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

No problems at all

Finance was arranged quickly.

Really helpful when I was struggling to find a car e...

I got finance when others refused me

The company is always ready to help and all the staf...

I’ve had nothing but a good experience with first re...

I've never had any problems with First Response

First Response provided really friendly correspondence

Worked through my application quick and made it real...

4th finance agreement ! Says it all

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024