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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Customer service was excellent

4
Rate was slightly higher than I would have liked because of my credit rating, but customer service was excellent. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Andrew for the four-star review! Response date: 6th May 2025
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First Response Finance

It was very straightforward and i had no issues comm...

5
It was very straightforward and i had no issues communicating with the company. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Great service and I got what was needed.

5
I needed to get a another car as soon as possible and they where there to help finance the chosen car. They gave me the options I needed and let me know there and then if I got the finance. And I didn't need to choose another car seller for it. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Me and my wife weren’t sure if we could get a car on...

5
Me and my wife weren’t sure if we could get a car on finance and the lady who dealt with us was so understanding and patient with and in the end found a really good car/deal which we are very happy and grateful for. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Zack! Response date: 6th May 2025
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First Response Finance

Good customer service and transparent

5
Good customer service and transparent Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Kos! Response date: 6th May 2025
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First Response Finance

Very pleased with rate and customer service

5
Very pleased with rate and customer service Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Justin! Response date: 6th May 2025
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First Response Finance

EASY APPLICATION

5
Very fast and easy application also very friendly staff to speak to over the phone Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Brad! Response date: 6th May 2025
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First Response Finance

Great company

5
Easy to deal with, quick responses and handled everything seamlessly Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Ryan! Response date: 6th May 2025
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First Response Finance

Very helpful, fab customer service

5
Very helpful, fab customer service Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Aimee for the five-star review! Response date: 6th May 2025
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First Response Finance

Best car finance company!

5
I have bad credit due to being in an IVA and desperately needed a car. This company helped that happen. They helped me find a car within my budget and one that I really loved. Their help and communication was amazing and I couldn’t have done it without their help. I would definitely recommend this company to anyone! Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Lizzie! Response date: 6th May 2025
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First Response Finance

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