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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7982 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7982)

I have been a customer for around 7 years now, when...

I have been a customer for around 7 years now, when i have wanted to replace my car its always been a simple process, the customer service has always been some of the best and honest I have experienced. They are always happy to answer any questions and getting a new car if new or renewing your finance is always straight forward and i dont have to sit in a dealer with all my financial information who is a stranger. I will be there customer for as many years as i need as i know there always happy to help resolve issues or help renew my finance if needed. Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Nicholas! We hope you're happy with your new vehicle. Response date: 27th April 2026

I applied for finance and within a day I had a respo...

I applied for finance and within a day I had a response and approved and got my car within 2 days in total excellent service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Kerry! Response date: 27th April 2026

Very good and great customer service

Very good and great customer service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 27th April 2026

Very quick, easy and understood what I needed.

Very quick, easy and understood what I needed. Talked me through everything Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Deborah! Response date: 27th April 2026

Top service and i highly recommend this company

It was Easy to get my finance sorted out bought car directly from first response finance and im well happy with car and quick sorting out to get car delivered next day, top costumer service and this is my second car purchase through first response finance would highly recommend this company to anyone. Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your new car. Response date: 27th April 2026

Everything was very good from emails to phone calls,...

Everything was very good from emails to phone calls, everything answered and done to the best of there knowledge of help, only one minor problem is it takes a very long time to get someone on the phone but once your through it's plain sailing Reviewed on: 23rd April 2026

Reply from First Response Finance Hi Ryan, Firstly, it's great to hear that we were able to help you in purchasing your new vehicle. I'm sorry to hear you experienced a long wait time when trying to contact us - we experience busy periods, but this is not up to our usual standards, so thank you for bringing this to our attention! Take care, First Response Finance. Response date: 27th April 2026

I required finance for a commercial vehicle.

I required finance for a commercial vehicle. A medium sized van to be precise. First Response Finance were the only company that offered me the opportunity to purchase one.. And for that I am grateful. Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Harry! Response date: 27th April 2026

Best car finance company by far.

They were very helpful and professional in all my dealings with them. Staff are well trained but remain friendly and helpful. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Brian! Response date: 27th April 2026

Have used first response for many years now and they...

Have used first response for many years now and they are brilliant Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you Steven for the four-star review! Response date: 27th April 2026

Highly recommend First Response!

Highly recommend First Response, I had issues with the first car I purchased and the service they provided was brilliant. They resolved everything for me and their communication throughout was excellent. I had to purchase another car and has no hesitation in taking out another agreement with them!! Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 27th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

50700% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7982)

I have been a customer for around 7 years now, when...

I applied for finance and within a day I had a respo...

Very good and great customer service

Very quick, easy and understood what I needed.

Top service and i highly recommend this company

Everything was very good from emails to phone calls,...

I required finance for a commercial vehicle.

Best car finance company by far.

Have used first response for many years now and they...

Highly recommend First Response!

Review First Response Finance: Car finance now

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