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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

My. Good. Finance. Company

Always treated. Very. Decent and very helpful. Over the many years I have been with first. Response Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Jimmy! Response date: 6th May 2025

Very helpful and understanding and friendly.

Very helpful and understanding and friendly. Even when an issue arises they work with you to resolve the problem. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Kevin! Response date: 6th May 2025

Approved my finance application when others wouldn’t.

Gave me a chance at car finance when other companies wouldn’t. I am able to build my credit score because of them. Very friendly staff and they always let you know when the payment will be taken out on a different date if a bank holiday or something is coming up. Great company. Would use again. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Vicky! Response date: 6th May 2025

Customer service was excellent

Rate was slightly higher than I would have liked because of my credit rating, but customer service was excellent. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Andrew for the four-star review! Response date: 6th May 2025

It was very straightforward and i had no issues comm...

It was very straightforward and i had no issues communicating with the company. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Great service and I got what was needed.

I needed to get a another car as soon as possible and they where there to help finance the chosen car. They gave me the options I needed and let me know there and then if I got the finance. And I didn't need to choose another car seller for it. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Me and my wife weren’t sure if we could get a car on...

Me and my wife weren’t sure if we could get a car on finance and the lady who dealt with us was so understanding and patient with and in the end found a really good car/deal which we are very happy and grateful for. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Zack! Response date: 6th May 2025

Good customer service and transparent

Good customer service and transparent Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Kos! Response date: 6th May 2025

Very pleased with rate and customer service

Very pleased with rate and customer service Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Justin! Response date: 6th May 2025

EASY APPLICATION

Very fast and easy application also very friendly staff to speak to over the phone Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Brad! Response date: 6th May 2025

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