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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent service always helpful

Excellent service always helpful Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Lee! Response date: 27th April 2026

Was really quick dealing with them

Was really quick dealing with them Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Claire! Response date: 27th April 2026

Excellent from start to finish very easy process n d...

Excellent from start to finish very easy process n didn’t take long atall Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Matthew! Response date: 27th April 2026

Smooth process

Really easy to sort, polite customer service and easy to get hold of. Smooth process all round. Also did more than most would by accepting a car slightly older than 10 yeas Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Char! Response date: 27th April 2026

Reviewed

Very accommodating great customer service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Andrea! Response date: 27th April 2026

Faultless customer service 10/10 - quick payouts for...

Faultless customer service 10/10 - quick payouts for vehicle would recommend to anyone I have been with them for 5 years Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Leanne! We hope you're happy with your new vehicle. Response date: 27th April 2026

They were fast and affective would recommend

They were fast and affective would recommend Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Nadia! Response date: 27th April 2026

very helpful staff

They have very helpful staff who help as much as they can. Always happy to help and provide plenty of information. Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Marty! Response date: 27th April 2026

Good staff good customer care service helpful knowle...

Good staff good customer care service helpful knowledgeable great smooth service Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Jenny! Response date: 27th April 2026

Quick, efficient and simple!

Process to purchase my vehicle was quick, efficient and simple. In the future I would definitely use them again. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 27th April 2026

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