Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7247)

I have been using first response finance for seven y...

5
I have been using first response finance for seven years and never had an issue, friend call holders and always on hand to answer any questions you might have. Reviewed on: 11th June 2025
Chelsie J's avatar
Chelsie J
Reply from First Response Finance It's great to see that you're a returning customer of ours Chelsie! We hope you're happy with your vehicle. Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Excellent service from strat to finish

5
Excellent service from strat to finish Reviewed on: 11th June 2025
Catriona M's avatar
Catriona M
Reply from First Response Finance That's great to hear, thank you Catriona! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Going that extra mile.

5
After one car seller broke the rules of business they blocked that sales finance and went and found me the same model from another dealer. Reviewed on: 11th June 2025
Trevor's avatar
Trevor
Reply from First Response Finance We’re happy that we could help you Trevor! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Call them! They’re great 10/10

5
I relocated from Australia and had no credit scoring. They phoned me to understand my situation, a decent conversation with a real human which is so rare these days. It was so easy, very welcoming and friendly and the paperwork was very simple. Reviewed on: 11th June 2025
Christina W's avatar
Christina W
Reply from First Response Finance We’re happy that we could help you Christina! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Simple, stress free financing

5
Excellent from start to finish, made the whole process of financing my car very easy, lovely helpful staff. Very quick process with no stress, would definitely use again to finance my next vehicle. Reviewed on: 11th June 2025
Sascha J's avatar
Sascha J
Reply from First Response Finance That's great to hear, thank you Sascha! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

I have two finances with them and both have been out...

5
I have two finances with them and both have been outstanding! I had issues with the first one and they dealt with it quick and efficiently. The best finance company on the market by far and have always been in hand for anything I’ve needed! Thank you! Reviewed on: 11th June 2025
Foisalahmed112's avatar
Foisalahmed112
Reply from First Response Finance We’re happy that we could help you! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Have used the company twice now and always been very...

5
Have used the company twice now and always been very happy with the service . The live chat is so easy and simple to use and much more convenient when I am working . Reviewed on: 11th June 2025
Mel Lotarius's avatar
Mel Lotarius
Reply from First Response Finance We’re happy that we could help you Mel! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

They have been so helpful throughout the process of...

5
They have been so helpful throughout the process of arranging my finance to get my car. All staff I have dealt with have been very friendly and extremely professional. Any questions I asked were answered fully and they kept in touch with me throughout the entire process. They were brilliant and I couldn't have asked for better. Reviewed on: 11th June 2025
Laura's avatar
Laura
Reply from First Response Finance We’re happy that we could help you Laura! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Very friendly and helpful staff always there to answ...

5
Very friendly and helpful staff always there to answer any questions they explain everything well making it easy to understand makes you feel confident going with them for car finance Reviewed on: 11th June 2025
Lee L's avatar
Lee L
Reply from First Response Finance That's great to hear, thank you Lee! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Give them a call

5
Never had any problems with these people I found their service first class and the people on the phone extremely polite and helpful. Haven't had a reason to call customer service but I'm confident I will receive the same respect and helpfulness Do give them a call if you need a car. Reviewed on: 11th June 2025
Richard E's avatar
Richard E
Reply from First Response Finance That's great to hear, thank you Richard! Response date: 12th June 2025
First Response Finance's avatar
First Response Finance

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill