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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Easy quick service staff extremely knowledgeable and...

5
Easy quick service staff extremely knowledgeable and helpful Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025
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First Response Finance

Great company

5
I’ve had no issues at all - overall happy. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Amy! Response date: 6th May 2025
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First Response Finance

Was fast and easy to get the finance I needed set up...

5
Was fast and easy to get the finance I needed set up with an affordable repayment plan Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Joe! Response date: 6th May 2025
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First Response Finance

The phone calls I have always had with FR have been...

5
The phone calls I have always had with FR have been quick, accurate and more importantly, very helpful. I always have been treated extremely well and valued every time without fail. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Thomas! Response date: 6th May 2025
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First Response Finance

great company - easy to apply & help along the...

5
great company - easy to apply & help along the way Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Jodie! Response date: 6th May 2025
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First Response Finance

I’m actually on my second finance deal with first re...

5
I’m actually on my second finance deal with first response now , the first time they were so easy to talk to about my lack of credit rating they understood why and choose to accept me, which got me on the road with my first car, second time was even easier and had even more available to me as I had a great payment streak , no stress quick, reliable and understanding Reviewed on: 1st May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Key! We hope you're happy with your new car. Response date: 6th May 2025
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First Response Finance

Very well informed staff and an easy friendly service.

5
Very well informed staff and an easy friendly service. I felt it was a refreshing experience and was very outstanding compared to others I’ve applied through previously. I have a plan that’s affordable and ideal for me and my budget. I have the car I wanted at the monthly payment I can afford. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Richard for the five-star review! Response date: 6th May 2025
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First Response Finance

First response treated me like a person

5
First response treated me like a person and not just a number on a computer. They managed to finance me when other companies would not by looking at my individual situation and providing advice. This is the second vehicle I have financed with them and I wouldn’t hesitate to do it again. Reviewed on: 1st May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Rob! We hope you're happy with your new vehicle. Response date: 6th May 2025
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First Response Finance

EXCEPTIONAL

5
From start to end, I received excellent service. Advisors were always on hand to answer queries and provide vital information. During the time of purchase the process was handled smoothly for both myself and the dealer. Thank you. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Raz! Response date: 6th May 2025
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First Response Finance

My dream bike

5
As from the out lay I new I have bad finance and they provided all the information about the costs and I wanted a purchase. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Steven! Response date: 6th May 2025
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First Response Finance

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