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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Sorted out very quickly and no problems

Sorted out very quickly and no problems Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 6th May 2025

Great Customer Service clear communication

Great Customer Service clear communication Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 6th May 2025

Used this company for my last few vehicles

Used this company for my last few vehicles Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Kev! We hope you're happy with your new vehicle. Response date: 6th May 2025

The best experience ever with any finance company wh...

The best experience ever with any finance company where decision is made by person not computer or AI. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Wonderful,l9ving it,thank you first responds

Wonderful,l9ving it,thank you first responds Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Joy! Response date: 6th May 2025

They were great to deal with and helpful and kept my...

They were great to deal with and helpful and kept my updated with the process of the finance and will be recommending them in the future Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Brian! Response date: 6th May 2025

I’m very pleased on their service. and easy.

Professional and experienced service . I’m very impressed on their customer services. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Masudur! Response date: 6th May 2025

Great service and a very prompt response to all my q...

Great service and a very prompt response to all my questions. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Absolutely brilliant.

Absolutely brilliant. So easy to sort out. All the information was given clearly. Highly recommended Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Alison! Response date: 6th May 2025

Good service all round

Good service all round, very easy to deal with. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025

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