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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

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4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (20)

Very good and recommendable and it’s very easy to us...

Very good and recommendable and it’s very easy to use , very fast and reliable Reviewed on: 28th September 2025

Reply from First Response Finance Thank you! Response date: 29th September 2025

They are quite efficient and quick the only problem...

They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025

Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025

Service is good but the interest rate is absolutely...

Service is good but the interest rate is absolutely crazy Reviewed on: 8th July 2025

Reply from First Response Finance Hi, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 11th July 2025

Very expensive interest rate is through the roof

Very expensive interest rate is through the roof Reviewed on: 13th June 2025

Reply from First Response Finance Hi Sid, Thank you for taking the time to leave a review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 17th June 2025

Communicative and good value

Great communication during policy. Best value for money at the time I chose, but a little confusing and complicated in cancelling my policy due to a stolen vehicle. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! Response date: 12th June 2025

I do not really know this company but

I do not know very much about this company, however I have not heard anything negative about this company. To be fair, I did not know it existed prior to this survey Reviewed on: 21st May 2025

Reply from First Response Finance Thank you for the review! Response date: 22nd May 2025

Very easy, although not very helpful if you’re tryin...

Very easy, although not very helpful if you’re trying to sell your motorcycle or car Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Quick and easy but expensive!

The whole process of getting and applying for the finance was easy enough but the interest rate and what id be paying back wasn’t made clear and I feel was somewhat misleading. Reviewed on: 29th April 2025

Reply from First Response Finance Hi Shahnaz, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 29th April 2025

Fantastic

Wooo bloody brilliant love it 10 out of 10 would recommend baby Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Very difficult get communication

Very difficult get communication Reviewed on: 28th April 2025

Reply from First Response Finance Hi Rashid, I'm sorry to hear this! Could you let me know which team you wanted to speak to, please? I'll be able to give you their direct phone number and email address (or arrange for a member of the team to give you a call). Take care, First Response Finance. Response date: 30th April 2025

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First Response Finance: Car Finance reviews

99% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car Finance now

First Response Finance Car Finance reviews (20)

Very good and recommendable and it’s very easy to us...

They are quite efficient and quick the only problem...

Service is good but the interest rate is absolutely...

Very expensive interest rate is through the roof

Communicative and good value

I do not really know this company but

Very easy, although not very helpful if you’re tryin...

Quick and easy but expensive!

Fantastic

Very difficult get communication

Review First Response Finance: Car Finance now

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