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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.72 (9675 reviews)

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4.72

Based on 9,675 reviews, last reviewed 1st Jul 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9675)

Continual improvement

Impressed that Freetrade are listening to us it’s users and they continue to implement new features / products every year. More proactive than any similar business I have used Reviewed on: 31st January 2023

Easy to use

Easy to use app, good interface and dealings Reviewed on: 31st January 2023

Great app and easy to use

I really enjoy using the app - it’s easy and very clear. I like the variety of products available Reviewed on: 31st January 2023

Simple Investing- Made Simpler!

Since Day 1 I have found Freetrade to be, by far, the best investment platform. Having always wanted to do this and looking around and not finding a user friendly platform I was blown away the first time I log in. And it doesn’t stop there!!! The customer service is fantastic and any questions always get answered before they say and they even have a community forum - what more can you ask for? Thank you Freetrade for everything you do. Reviewed on: 31st January 2023

Great service

Great service that is simple to use Reviewed on: 31st January 2023

Worst financial experience I have ever had

Very delayed response from customer service despite being plus member since I joined. Decided to close my account for no reason and could not transfer my shares ( have to sell all then buy some where else) which means you loose fx rate each way. Some funds has disappeared and still can’t find it. I would steer away from them specially after their expansions without having enough staff for customer support. Reviewed on: 31st January 2023

Just Outstanding. So simple

Has completely changed my views on investing in shares, such a user friendly experience and easy to use. Will make a big difference to my financial health! Reviewed on: 31st January 2023

Makes trading easy and fun

I've been using Freetrade for over a year, and found it quite stable app, easy to transfer money, buy and sell shares and get holistic view of any company shares over time. Reviewed on: 31st January 2023

Great and easy to use platform

Great and easy to use platform that covers all the bases I need plus for family and friends getting into investing. Education offered through the newsletter and social platforms is really helpful too Reviewed on: 31st January 2023

Love this app

Easy to use, fast and quick helpful customer service response. Reviewed on: 31st January 2023

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