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Gadget Cover: Gadget Insurance reviews

Name: Gadget Insurance
Rating: 4.63 (115 reviews)

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4.66

Based on 115 reviews, last reviewed 28th Sep 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

3 star

2 star

Latest highest rating:

4

my review always go with these when covering my tech Reviewed on: 28th September 2023

Latest lowest rating:

1

Extremely Poor Service They took almost 2 months to repair my phone. They intentionally prolonged the whole process. They would ask information 1 by 1 each time and would ta... Read more Reviewed on: 4th April 2023

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About this product

Gadget Cover Gadget Insurance reviews (115)

Review of the Gadget Cover, Gadget Insurance:

AWFUL

4th september Have sent 4 emails now regarding my samsung s7 edge which I have dropped and smashed. Had no response at all. Cannot get through on phone line!! waited 40 minutes on hold then was cut off without ever speaking to anyone!! they are completely ignoring me!!! Update 15/9....still not heard back from claims advisor. pathetic. AVOID THIS COMPANY AT ALL COSTS. Its been 2 weeks since I contacted them and my claim hasnt even been accepted yet let alone my phone sent off and repaired. Plus its my birthday today and i have no phone which I am paying a high monthly contract for. Should have paid the extra £3 a month and insured with EE who guarantee 48 hour turnover with phone repaired and replaced. this company dont give a dam weeks later still no reply. maybe if they spent more time dealing with claims than replying to bad reviews it would help!!!!!!!!!!!!!!!!! In fact is there not something in the terms and conditions about compensation as you are taking so long to bother dealing with my claim. September 19th update....finally heard from company and have sent phone away for repair....fingers crossed there are no more hassles... Update 22nd september....no word at all from company have they received my phone where is it ...who knows...........Absolutely apalling. You shoud be keeping people updated about where there phone is when it will be returned etc.... 26th September still no response to emails or other communication....wondering where my phone is. Getting really angry SO WAITED 50 MINS ON HOLD TO BE TOLD THEY CANT GET A SCREEN UNTIL THE 13TH OCTOBER!!!!! SO I HAVE TO WAIT SEVERAL MORE WEEKS FOR MY PHONE. NO CHANCE. COMPLETELY OUT OF ORDER IM CALLING CITIZENS ADVICE. PAYING £40 A MONTH FOR A PHONE I DONT HAVE Reviewed on: 26th September 2016

Great

Its actually really good. I had to make a claim and they responded quick and got my phone replaced defiantly recommended Reviewed on: 27th October 2016

Cheap best cover

I get cover for everything with this cover from tv to fridge/freezer to mobiles to kids ipads Reviewed on: 27th October 2016

Great and cheap

Easy to arrange great cover and cheap Reviewed on: 27th October 2016

Cheap and peace of mind

I have had gadget insurance and the peace of mind I have as it covers everything Reviewed on: 27th October 2016

Not bad good product has minor flaws

The cover is good, good price and should you have to claim then they are very quick at dealing with things. Downside was I changed my phone mid way through the policy and they charged me £18 for the pleasure of it. Even though the phone was the same value. Without really explaining that the increase then recalculated the policy for another year from the new phone. Which after looking at it wasn't too bad. However it wasn't explained to me about that at the time. The customer service is fine sometimes though they can be a little abrupt I have found. Reviewed on: 27th October 2016

Can't go wrong

Very cheap and very reasonable access charge its good to have pace of mind Reviewed on: 27th October 2016

Fast service easy to deal with

Insured my sons phone as I don't trust him to take care of it properly. Proved to be the best thing we have done since he lost it. After initial phone call and completing form on line a new phone soon arrived. Easy to deal with and answered call promptly. Reviewed on: 27th October 2016

Easy & Reasonable

Easy straight forward website and very reasonable. Very easy to fill in details and get a quote. Easy to set up new insurance cover, no need to contact them. Really good price compared to other insurance companies. Reviewed on: 27th October 2016

Great value & service

I bought 2 policies as great price. Unfortunately i had to make a claim but the customer service was great Reviewed on: 27th October 2016

5 star

Very good and cheap insurance i've been using this since i bought my phone and its been a year now. Reviewed on: 27th October 2016

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