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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.15

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car insurance reviews (296)

Review of the Geoffrey Insurance, Car insurance:

Excellent service

Really helpful and understanding Reviewed on: 29th August 2018

First time

This is my first experience of Geoffrey Insurance and I would certainly recommend them to friends and family. No hassle, superb customer service. Such a refreshing change. What’s not to like? Reviewed on: 30th August 2018

First Class

Great insurance COMPANY,NOTHING IS ANY BOTHER AND THE APP IS GREAT ON MY PHONE NO NEED TO WORRY ABOUT FINDING PAPER WORK Reviewed on: 30th August 2018

ALWAYS WILLING TO GET YOU THE BEST DEAL FOR YOU

ALWAYS VERY HELPFUL AND GIVES THEIR FULL ATTENTION WHEN DEALING WITH THE PHONE CALL Reviewed on: 30th August 2018

Simple and professional

I found the experience simple, they understood my requirements and dealt with my quote vert professionally. Reviewed on: 30th August 2018

best service around

I asked and asked and asked!! a lot of questions...nothing was tto much trouble and answers were prompt Reviewed on: 30th August 2018

Great customer service

Friendly helpful staff when changing my policy Reviewed on: 30th August 2018

Insurance made easy

Very easy to transfer to Geofffrey Insurance because of the professional people I delt with. Hope to carry on with you. Reviewed on: 30th August 2018

Best customer service

I had previously had a bad experience with a major insurance company. So when i recieved a quote from geoffrey it was not so straight forward to take out the insurance. They gave me great advice to square the problem and so enabling me to take out the insurance premium i wanted with them. Also very competitive pricing and my renewal quote was a competitive price ( not always the case with previous experience of other insurers. Loyal customers are often taken advantage of). Reviewed on: 30th August 2018

No hassle good prices

Decent prices easy to choose no hidden extras Reviewed on: 30th August 2018

Best insurance company I've used

Geoffrey are efficient, friendly and competitively priced. The customer service team are excellent - really helpful & based in the UK. I do not hesitate to recommend them to anyone. Geoffrey is an easy company to deal with both online and over the phone. Been with them for several years and still happy with my policy price. Definitely 5* service. Reviewed on: 29th August 2018

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