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Glasgow Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3134 reviews)

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4.96

Based on 3,134 reviews, last reviewed 12th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money... Read more Reviewed on: 12th July 2025

Latest lowest rating:

1

Dreadful service now Used to be a great service that looked after long serving members but now just treat you like muck Reviewed on: 7th August 2022

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About this product

Glasgow Credit Union loans can be used for any purpose including home improvements and debt consolidation.

With a Glasgow Credit Union loan, you can borrow up to £25,000. Once you’re a member, you can apply for a loan in app, online or by phone. You’ll need to save at least £10 per month into your Member Savings during the term.

Glasgow Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

Glasgow Credit Union Loans reviews (3134)

Review of the Glasgow Credit Union, Loans:

Good, local and fair Service

I’ve used Glasgow Credit Union twice now and always found their service to be fast, easy to access and Fair in terms of payment and gives you an opportunity to save as well as pay back your loan. Always at the end of the phone if you need any help. Reviewed on: 9th August 2021

Trusting of customers and speedy responses

GCU has supported me as a self employed hard working individual and always responds in a speedy fashion. This is invaluable to someone who leads a small business and has made all the difference to not only coping but helping me and my family in taking the business (and life!) forward! thank you :) Reviewed on: 25th July 2022

Reliable and trustworthy!

From the minute I applied for the loan to the minute it was authorised and paid out, and even thereafter, there was always someone to chat on the telephone immediately regards my loan and/or savings. The phone handler has always been extremely knowledgeable and efficient. Just such an easy, stress-free experience from start to finish. Peace of mind throughout. With the most competitive rates on the market for me at that time. Highly recommended! Reviewed on: 25th July 2022

Excellent value for money

Excellent value for money and friendly and knowledge advisors were a great help Reviewed on: 25th July 2022

Great Service

Great service, informative website and easy user interface. Reviewed on: 25th July 2022

Absolutely brilliant

Great service throughout my membership Reviewed on: 25th July 2022

Consistently Great

Love Gcu. They encourage you to actually save if you have a loan and they help you keep on top of your finances. Easy to deal with and consistently great service Reviewed on: 25th July 2022

Excellent App and Service

The new app introduced has been so helpful. Reviewed on: 25th July 2022

Helpful

I have been using GCU for many years now and there service has always outstanding. Staff are always very friendly and helpful Reviewed on: 25th July 2022

Customer Service

Any time I gave been in touch by phone on email everyone has been so helpful, patient & understanding a perfect service every time. Reviewed on: 25th July 2022

Loans

Got accepted for loan about 3 year ago great service and great rates Reviewed on: 25th July 2022

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