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Glasgow Credit Union: Savings reviews

4.94
Based on 3,844 reviews, last reviewed 28th Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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Latest highest rating:

5

I like that I can speak to a person I feel their customer service is very good, speaking to a person is key for me as opposed to a tick box Reviewed on: 28th January 2026
Janette Crawford's avatar
Janette Crawford

Latest lowest rating:

1

Sadly, it is no longer a credit union true to its ro... Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who have been w... Read more Reviewed on: 24th June 2025
Nora's avatar
Nora

About this product

Glasgow Credit Union have a range of savings accounts for members.

With a Glasgow Credit Union savings account, members can save regularly between £10 and £1000 each month across accounts. Withdrawals are via BACS transfer and can be requested in app, online or by phone.

Glasgow Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used Glasgow Credit Union before, you can also leave a review and share your experience.

Glasgow Credit Union Savings reviews (3844)

Review of the Glasgow Credit Union, Savings:

Quick, personal response

4
Always has been fast to get back to me and helpful if I have any problems Reviewed on: 9th August 2021

Great service

5
Everytime I call the staff are so helpful. It made it easier for me to understand how the Credit Union works. Reviewed on: 10th August 2021

Customer Service Excellence

4
One of my many jobs was as a contact centre manager. With GCU, I have never been in a queue and have always found the staff member answering to be friendly and efficient. I have often been dealt with by the same person which suggests a low staff turnover, which is also excellent. The product range is perfect for me and I look forward to a long partnership. Reviewed on: 10th August 2021

Great savings account

5
Love my monthly saver, saving a little a month for a rainy day fund! Reviewed on: 10th August 2021

Excellent service

5
Very easy to transfer funds when needed Reviewed on: 10th August 2021

saving for all

5
Good for saving for all the family. Reviewed on: 10th August 2021

Friendly, Local, Great Service and Terrific Products.

5
Automated telephone service eady and uncomplicated to use.. a human voice easily access if needed, and counter service too. Reviewed on: 10th August 2021

Amazing company

5
Glasgow credit are an amazing company to deal with all the workers ive spoken too have been extremely polite and helpful very good manners which goes down very well in my opinion ive never experienced any trouble or bad service when calling which is really good i think. the company are well deserved winners Reviewed on: 10th August 2021

No Regrets

5
If your thinking about joining Glasgow Credit Union, give them a try, you won't regret it. Reviewed on: 10th August 2021

Glasgow Credit Union Excellent

5
very easy system to use and customer service is excellent Reviewed on: 10th August 2021

Helpful and professional

5
Anytime I have had to contact the GCU office staff are always really friendly and assist me my needs in a quick and smooth manner. I have recommended them to my partner and fellow work colleagues numerous times. Reviewed on: 10th August 2021

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