Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Goodtogoinsurance.com: Travel insurance reviews

View other Goodtogoinsurance.com products
4.74
Based on 7,426 reviews, last reviewed 28th Sep 2026
123400% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value for money and excellent cover Good value for money and excellent cover Reviewed on: 28th September 2026
Corinne D's avatar
Corinne D

Latest lowest rating:

1

not worth the paper its rit on lost baggage they cla... not worth the paper its rit on lost baggage they claimed it to be unattended Reviewed on: 21st September 2026
sambo s's avatar
sambo s
Read all reviews Write a review

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

Review Goodtogoinsurance.com: Travel insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Goodtogoinsurance.com Travel insurance reviews (7426)

Good to go insurance

5
Easy to buy with competitive prices. My go to travel insurance Reviewed on: 6th July 2026
Andrea Joyce's avatar
Andrea Joyce

Staff very knowledgeable, best price on the market...

5
Staff very knowledgeable, best price on the market felt well covered with what I took out. Many thanks Reviewed on: 6th July 2026
Steve attfield's avatar
Steve attfield

Competitive

5
I used good to go last year for the first time the price was very competitive as my husband has medical conditions Reviewed on: 6th July 2026
Alison Gates's avatar
Alison Gates

Easy to connect and swift response

5
Easy to connect and swift response Reviewed on: 6th July 2026
David Rubery's avatar
David Rubery

Service is top quality

5
When organising travel insurance it can be a bit of a minefield but Good to go were excellent. Reviewed on: 6th July 2026
Neil H's avatar
Neil H

I bought everytimes this insurance.

5
I bought everytimes this insurance. best in policies. Quick details. quick process. excellent service. recomend more to buy if need Reviewed on: 6th July 2026
Arshdeep s's avatar
Arshdeep s

Easy to use ,excellent customer service

5
Easy to use ,excellent customer service Reviewed on: 6th July 2026
Sophie h's avatar
Sophie h

Very helpfull add users when you phone up

5
Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Should be renamed Not Good To Go

1
I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overland from Italy and the first train was delayed by 28 minutes meaning I missed my connecting trains and had to stay in Paris overnight. As they were different train companies, they did not honour the original tickets and my expenses were over £300. Despite purchasing their Gold cover and additional missed connection cover, Good to Go have declined my claim saying that they do not insure the trip back and that I would have to be delayed for 12 hours (I was!) and not 28-minutes. The second claim is a medical one and despite getting all paperwork to them in June and paying for them to see my medical records from my GP, I am still waiting for their decision. They have repeatedly asked me to resend documents. And despite saying in all emails that they will respond within 14 days, they do not! They repeatedly say that they are dealing with a number of claims. This should be a straight forward claim as I had to have 10 days of treatment from the hospital after having a bad reaction to bites. Reviewed on: 11th November 2025
Diane C's avatar
Diane C

Misleading Loyalty Discount

1
I’m a returning customer, having just come back from holiday a couple of weeks ago, my previous Goodtogoinsurance.com policy only ended on Tuesday 28th October 2025. So when I got an email at 9am this morning saying: “Here’s a LOYALTY DISCOUNT for your next trip, Get 20% off the base premium of your next travel insurance policy!” …I thought, fair enough, nice to see a bit of appreciation for returning customers. Fast-forward about an hour and a half later, I ran a new quote. And guess what? No 20% discount to be found anywhere. The price was virtually identical to my last policy, which had ended only two weeks ago. So, off to live chat I go. The agent (who, to be fair, was perfectly polite and just doing their job) informs me that the company increased its base rates on 27/10/2025 due to “rising global healthcare costs” and “industry-wide claims.” Apparently, the “20% discount” was added after that increase. So just to be clear: They’ve hiked the base rate, then sent out an email shouting about a 20% discount and within a couple of hours of that email arriving, my quote still comes out at the same old price. Amazing how “rising global costs” can jump that fast between breakfast and lunch, isn’t it? If this is what they call a “loyalty reward,” I’d love to see how they treat new customers. I’m not blaming the chat agent, they were fine but the company’s marketing is completely misleading, especially for people like me managing long-term medical conditions who already pay a premium for honest cover. When you’re forking out £840 for a 10-day trip, every pound counts, and false discounts like this just leave a sour taste. I’ll be sharing this across other platforms so other travellers aren’t taken in by these “offers.” Verdict: 1 out of 5 – Misleading promotion, zero transparency, and no genuine loyalty benefit. Reviewed on: 7th November 2025
PETE's avatar
PETE

Review Goodtogoinsurance.com: Travel insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill