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Goodtogoinsurance.com: Travel insurance reviews

4.74
Based on 7,430 reviews, last reviewed 2nd Oct 2026
123800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The right insurance at the right price. The right insurance at the right price. Website easy to use and options fully explained. Reviewed on: 2nd October 2026
Kevin Winzar's avatar
Kevin Winzar

Latest lowest rating:

1

not worth the paper its rit on lost baggage they cla... not worth the paper its rit on lost baggage they claimed it to be unattended Reviewed on: 21st September 2026
sambo s's avatar
sambo s

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (7430)

the telephone was answered in good time.

5
the telephone was answered in good time. My personal health details are kept by them so I do not have to go through a detailed rigmarole every time. I have not fortunately had to make a claim. I thought the price was not cheap but as I am 90 years old it was comparable with others that will insure me. Reviewed on: 10th July 2025

Terrible customer service.

1
Terrible customer service. Don’t use this company. Will rip you off Reviewed on: 10th July 2025

Best all round for value.

5
We had to make claim for cancelled holiday, but they were very helpful and provided the necessary documentation. In the end we were lucky to receive a full refund from the hotel and airline. They were the most comprehensive and value for money for the cover we received. Reviewed on: 10th July 2025

All good

4
Buying travel insurance from Good-to-Go has been straightforward and uncomplicated. Happily I have not needed to make a claim! Reviewed on: 10th July 2025

I received a great policy which covered all my medic...

5
I received a great policy which covered all my medical history and was quoted a really competitive price. Reviewed on: 10th July 2025

Satisfactory experience

4
I found the customer service staff very pleasant and knowledgeable. They helped me navigate to receive what I really needed for myself and my husband. I spoke firstly with Aphiwe and I had to call back at a later date and engaged with Lee, both were very helpful. A very good company for older clients and those with complex health. I can’t comment on claims as yet as we didn’t reach that point. Reviewed on: 10th July 2025

Best holiday insurance for the elderly ..

5
Best holiday insurance for the elderly and great value too. Reviewed on: 10th July 2025

Uk holiday insurance even for over 65's

5
Due to age and a UK holiday finding insurance was difficult until I tried Goodtogoinsurance. The form was straightforward and the price was good value for money Reviewed on: 10th July 2025

I have a medical condition and saved money

5
I have a medical condition and the travel insurer I was with wanted to charge me an additional £200, I got insurance with Good To Go for less than £100 with their highest cover. Reviewed on: 10th July 2025

Excellent company to deal with

5
Always good value insurance and customer service is excellent Reviewed on: 10th July 2025

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