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Goodtogoinsurance.com: Travel insurance reviews

4.85
Based on 5,121 reviews, last reviewed 20th Aug 2025
37467% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
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91%
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8%
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1%

Latest highest rating:

5

Confidence Restored Had a little trouble filling in our details but help was at hand from a very pleasant and polite person who quickly put our minds at rest.He immediate... Read more Reviewed on: 20th August 2025
Olive Jones's avatar
Olive Jones

Latest lowest rating:

1

took nearly 4 months for a simple claim for lost sun... took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go do... Read more Reviewed on: 20th August 2025
Burrell's avatar
Burrell

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5121)

First Class Personal Professional Travel Insurance Customer Service

5
My mature female Partner has quite a few medical conditions and everytime we have required Travel Insurance for different Countries, Goodtogoinsurance has provided Outstanding Service. The Staff are always wonderfully warm and Friendly when providing Competive Travel Insurance. We would not use anybody else for our Travel Insurance Needs. They make you feel like a Valued Customer and not a number. I have recommended them to all my Family and Friends. A GREAT TRAVEL INSURANCE COMPANY. Reviewed on: 23rd August 2018

Great insurance company.

5
Great company to use. Found it very easy to arrange our travel insurance. Will definitely be using again for our next family visit to New Zealand. Reviewed on: 21st August 2018

Great service, easy to use website.

5
As an older disabled traveller I wondered whether it would be possible to holiday abroad any more, but GoodtoGo Insurance has enabled me to have time away with friends - thank you! Reviewed on: 21st August 2018

Great help.

5
Medical help was really good on the telephone. Reviewed on: 21st August 2018

Comprehensive cover for two 80 plustravellers to America at a veryfair price

5
Quick, no problem, obtaining cover for more than 30 days in the USA Reviewed on: 18th August 2018

Fantastic customer service

5
Would definitely use again and definitely recommend to others. First class customer service. Reviewed on: 16th August 2018

Awfull not there when you need them

1
ive been asked by the company if my problems been resolved and to write another review, so here goes, many people have said on the site great company and prices, yes that's wat I thought, but how many of them have actually had to use there insurance , as that's a whole new ball game, as I said in my first review , there not there when you need them I complained on my holiday after finaly getting through to the emergency line after 4hours, then couldn't get treated, on my first day home I put in a formal complaint, were now 4 weeks later after chasing them every day to start then the last two weeks after them saying it would take 5 days im still trying to sort it out. all ive learnt is as told by Ben (we don't deal with there insurance companys) so if anything if this company was now hoping for a decent review there out of luck, if anything its even worse as they don't want to admit their at fault, so if you decide to use this company I just hope you don't really need them as your be on your own, Reviewed on: 14th August 2018

Complete cover with a friendly service

5
I was recommended to use goodtogoinsurance.com as I have medical conditions. They were so friendly and helpful and did not make me like a freak like other companies. It was quicker to get a quote than with the popular sites. Thank you Reviewed on: 13th August 2018

Great customer service and price

5
Have consistently been helpful when obtaining long haul travel insurance. With pre-existing conditions it is important to feel confident that your needs are understood and that you are not being penalised especially when the conditions are being managed. Website easy to navigate and customer service is excellent Reviewed on: 13th August 2018

Great Service

5
always have great service from this company Reviewed on: 11th August 2018

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