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Goodtogoinsurance.com: Travel insurance reviews

View other Goodtogoinsurance.com products
4.84
Based on 5,662 reviews, last reviewed 10th Oct 2025
64% increase in 5 star reviews
in the past 90 days
15% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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Latest highest rating:

5

We were able to extend travel insurance We were able to extend our travel insurance after unforeseen circumstances. Staff pleasant and it didn’t cost too much for peace of mind. Reviewed on: 10th October 2025
Val's avatar
Val

Latest lowest rating:

1

Office closed! Taken ill on a Friday night, phoned the help line on Saturday morning only to receive a recorded message informing me that the office was closed until... Read more Reviewed on: 8th October 2025
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Maureen P
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About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5662)

Always happy

5
HAPPY EVERY TIME I INSURE WITH GOOD TO GO Reviewed on: 23rd August 2018
Neil Harvey's avatar
Neil Harvey

First Class Personal Professional Travel Insurance Customer Service

5
My mature female Partner has quite a few medical conditions and everytime we have required Travel Insurance for different Countries, Goodtogoinsurance has provided Outstanding Service. The Staff are always wonderfully warm and Friendly when providing Competive Travel Insurance. We would not use anybody else for our Travel Insurance Needs. They make you feel like a Valued Customer and not a number. I have recommended them to all my Family and Friends. A GREAT TRAVEL INSURANCE COMPANY. Reviewed on: 23rd August 2018
Evan Parsons's avatar
Evan Parsons

Great insurance company.

5
Great company to use. Found it very easy to arrange our travel insurance. Will definitely be using again for our next family visit to New Zealand. Reviewed on: 21st August 2018
Jean's avatar
Jean

Great service, easy to use website.

5
As an older disabled traveller I wondered whether it would be possible to holiday abroad any more, but GoodtoGo Insurance has enabled me to have time away with friends - thank you! Reviewed on: 21st August 2018
Margaret Foxwell's avatar
Margaret Foxwell

Great help.

5
Medical help was really good on the telephone. Reviewed on: 21st August 2018
Eileen Trenter's avatar
Eileen Trenter

Comprehensive cover for two 80 plustravellers to America at a veryfair price

5
Quick, no problem, obtaining cover for more than 30 days in the USA Reviewed on: 18th August 2018
Brian Groves's avatar
Brian Groves

Fantastic customer service

5
Would definitely use again and definitely recommend to others. First class customer service. Reviewed on: 16th August 2018
Geoff Mortimer's avatar
Geoff Mortimer

Awfull not there when you need them

1
ive been asked by the company if my problems been resolved and to write another review, so here goes, many people have said on the site great company and prices, yes that's wat I thought, but how many of them have actually had to use there insurance , as that's a whole new ball game, as I said in my first review , there not there when you need them I complained on my holiday after finaly getting through to the emergency line after 4hours, then couldn't get treated, on my first day home I put in a formal complaint, were now 4 weeks later after chasing them every day to start then the last two weeks after them saying it would take 5 days im still trying to sort it out. all ive learnt is as told by Ben (we don't deal with there insurance companys) so if anything if this company was now hoping for a decent review there out of luck, if anything its even worse as they don't want to admit their at fault, so if you decide to use this company I just hope you don't really need them as your be on your own, Reviewed on: 14th August 2018
Debbie Warner's avatar
Debbie Warner

Complete cover with a friendly service

5
I was recommended to use goodtogoinsurance.com as I have medical conditions. They were so friendly and helpful and did not make me like a freak like other companies. It was quicker to get a quote than with the popular sites. Thank you Reviewed on: 13th August 2018
Alison Harmsworth's avatar
Alison Harmsworth

Great customer service and price

5
Have consistently been helpful when obtaining long haul travel insurance. With pre-existing conditions it is important to feel confident that your needs are understood and that you are not being penalised especially when the conditions are being managed. Website easy to navigate and customer service is excellent Reviewed on: 13th August 2018
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Denise Grierson

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