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Goodtogoinsurance.com: Travel insurance reviews

4.74
Based on 6,039 reviews, last reviewed 12th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Very helpfull add users when you phone up Very helpfull add users when you phone up Reviewed on: 12th January 2026
Graham G's avatar
Graham G

Latest lowest rating:

1

Should be renamed Not Good To Go I had to make two claims after my trip in May/June this year, one for a delayed trip back due to my first train being delayed. I was travelling overla... Read more Reviewed on: 11th November 2025
Diane C's avatar
Diane C

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (6315)

Great cover

4
Great insurance especially if you need to cover pre existing conditions - something I feel is essential if you visit the USA Reviewed on: 16th September 2016

Easy Claim Process

5
Expected queries due to complicated nature of claim but payout was hassle-free. Reviewed on: 15th September 2016

Great insurance hassle free

5
We always use goodtogoinsurance, unfortunately we had to claim while on holiday, goodtogo were great everything was sorted out for us, they were perfect:) Reviewed on: 15th September 2016

Ease of use

5
Great prices and fair cover,even cover existing medical conditions. Have used them for 4 years and no problems. Highly recommended. Reviewed on: 15th September 2016

Great value service

5
We have used Good to Go several times and every time, even with changing health needs, they have provided a policy for an excellent price. The website is easy to access and use, but the staff are always happy to answer any queries. Can't recommend enough! Reviewed on: 15th September 2016

Inclusive insurance based on sensible questions (not a label)

5
I have used Good To Go insurance after having other applications for travel insurance (both 'standard' included by bank accounts and e.g Post Office which I had previously been able to get). I have mental health issues and, as isn't uncommonin that setting, there has been some debate re diagnosis. Good to Go insurance (I took myself through a few scenarios because of uncertainty but with v consistent outcomes) appeared to ask v relevant questions to assess level of risk rather than making assumptions on the base of a diagnosis. e.g a question re: hospitalisation where the lack of admission for 15 years was accepted/interpreted as low risk of that happening whilst I was abroad. I'm aware of friends with epilepsy who have struggled to get travel insurance despite zero fits for over a decade (i.e. low risk) as nowhere in applicatio system to make that stability clear. An insurance company that doesn't rely on labels but recognises that people are individuals and assesses them as such is refreshing. (I've ended up advising friends to avoid getting even the 'common cold' of mental health in their medical records due to risk of excluding them from various insurances indefinitely regardless of level of depression/impact on level of functioning). Being pragmatic re labels and just using them to create appropriate targetted follow-up questions seems to me to not only indicate an inclusive service, but one that had insight into the fact that every label comes with individual experiences and risk level. Reviewed on: 15th September 2016

peace of mind

5
From researching,to applying and finally purchasing,all ran smoothly Reviewed on: 14th September 2016

very good company

5
Exceptional company. Very quick to respond. Prices good and pleasant personnel. Reviewed on: 14th September 2016

Excellent cover and value

5
We have several medical conditions between us and can't begin to tell you how pleased we we're that you could cover them. Reviewed on: 14th September 2016

Good product, good price.

4
Best price for me covering my existing illnesses. Easy to fill in forms online. Good customer service Reviewed on: 14th September 2016

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