GoSkippy reviews

GoSkippy reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated
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Fully digital service with no in-person branches
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On-line application and approval process
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UK-based contact centre
Review summary
People rate this company as Poor based on 264 product reviews
Latest positive rating
They were the cheapest option for us last year.
They were the cheapest option for us last year. Never had to claim, but it got us through the year.

Latest negative rating
If it's this bad for quotes imagine if you had a bump..
I completed a quote using a comparison site and go Skippy came back with the cheapest quote. Was out through to their website and filled... I completed a quote using a comparison site and go Skippy came back with the cheapest quote. Was out through to their website and filled all relevant sections . Their system did not like my bank details so was asked to call to verify identity. After waiting along time on the phone was put through to a customer service rep who said he would try to verify ended up been cut off. Called back through again and when answered explained to customer service what happened. The lady said I would have to pay an extra £20 as I was taking out policy over phone. I pointed out this was not acceptable as it was due to an issue with their system and they had asked me to ring. I use my car for business, not for carrying for hire and reward, but I do travel to other premises to teach and assess students. I had selected business cover, but the lady when going through the options said this only covers for travel to one permanent place of business and does not cover carrying passengers. I asked her to clarify this, as to me that would be commuting. As I work at my home address the majority of the time, I don't commute. I also asked her to clarify what if I was car sharing for no reward or taking my partner on a business trip with me socially would they be covered as a passenger, to which the answer was no. So unless you read the small print or ring you would find out business cover selected is basically only commuting, and heaven forbid you should have an accident, and you are at fault, your passengers wouldn't be covered. Needless to say I didn't take cover with them. By this time I had been sat for an hour after deciding to buy a new car, and went to the next company on the list and paid by card. To my annoyance I have just had the confirmation email to find Vavista is part of the same company, so it looks like more telephone calls tomorrow Read more Read less

About GoSkippy
GoSkippy is a UK insurance broker.
You can get a quote or buy a GoSkippy policy online and there’s a customer portal to manage your policy. GoSkippy offer 24/7 UK based claims support.
GoSkippy offer motor insurance, home insurance and travel insurance policies.
GoSkippy at a glance
Reviews for GoSkippy
Showing 11 of 264 company reviews • Last reviewed within 7 days
If it's this bad for quotes imagine if you had a bump..
I completed a quote using a comparison site and go Skippy came back with the cheapest quote. Was out through to their website and filled... I completed a quote using a comparison site and go Skippy came back with the cheapest quote. Was out through to their website and filled all relevant sections . Their system did not like my bank details so was asked to call to verify identity. After waiting along time on the phone was put through to a customer service rep who said he would try to verify ended up been cut off. Called back through again and when answered explained to customer service what happened. The lady said I would have to pay an extra £20 as I was taking out policy over phone. I pointed out this was not acceptable as it was due to an issue with their system and they had asked me to ring. I use my car for business, not for carrying for hire and reward, but I do travel to other premises to teach and assess students. I had selected business cover, but the lady when going through the options said this only covers for travel to one permanent place of business and does not cover carrying passengers. I asked her to clarify this, as to me that would be commuting. As I work at my home address the majority of the time, I don't commute. I also asked her to clarify what if I was car sharing for no reward or taking my partner on a business trip with me socially would they be covered as a passenger, to which the answer was no. So unless you read the small print or ring you would find out business cover selected is basically only commuting, and heaven forbid you should have an accident, and you are at fault, your passengers wouldn't be covered. Needless to say I didn't take cover with them. By this time I had been sat for an hour after deciding to buy a new car, and went to the next company on the list and paid by card. To my annoyance I have just had the confirmation email to find Vavista is part of the same company, so it looks like more telephone calls tomorrow Read more Read less
Awful and unfair charges and customer service who do...
Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car.... Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car. Goskippy are trying to charge me £75 cancellation fee £118.45 - £5.15/day instead of the £1.42/day pro-rata charge Customer service attitude: "It's set in our terms and conditions - do you want me to read them to you?" Complaint raised to their GoSkippy complaints department and will submit a complaint to the Financial Ombudsman if there's no resolution with fair cancellation charges! Read more Read less
Products from GoSkippy
Car insurance
by GoSkippyGoSkippy is a UK insurance broker offering car insurance policies. The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy...
Car insurance
by GoSkippyGoSkippy is a UK insurance broker offering car insurance policies. The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy...
Bike Insurance
by GoSkippyLooking for the best place on the web about GoSkippy bike insurance? At Smart Money People, we're changing insurance products for the better, and aiming to be the number one...
Bike Insurance
by GoSkippyLooking for the best place on the web about GoSkippy bike insurance? At Smart Money People, we're changing insurance products for the better, and aiming to be the number one...
Home Insurance
by GoSkippyLooking for GoSkippy home insurance reviews? You've come to the right place. Our Smart Money People can read and write reviews of their GoSkippy home insurance products, which helps others...
Home Insurance
by GoSkippyLooking for GoSkippy home insurance reviews? You've come to the right place. Our Smart Money People can read and write reviews of their GoSkippy home insurance products, which helps others...
Van Insurance
by GoSkippyLooking to read or write GoSkippy van insurance reviews? Smart Money People is the right place - we collect genuine consumer information on the quality of GoSkippy van insurance products.
Van Insurance
by GoSkippyLooking to read or write GoSkippy van insurance reviews? Smart Money People is the right place - we collect genuine consumer information on the quality of GoSkippy van insurance products.
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