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GoSkippy reviews

GoSkippy insurance logo
Rated Poor 1.54/5

GoSkippy reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Poor based on 275 product reviews

Average score of 1.54/5
5 star
10%
4 star
8%
3 star
1%
2 star
2%
1 star
79%
Reviews for GoSkippy have trended negatively over the past 90 days

Latest positive rating

5/5

My son couldn't attend work due to illness,this was...

My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a... My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a few minutes the lovely lad dealing with us had come back with a great solution and at affordability,he worked with us and went above and beyond to make sure all my concerns and problems were solved,I advise anyone struggling,in any shape or form to contact them and im sure they will help sort your problem however big or small,I honestly can't thank them enough Read more Read less

{"display":"Beth j","full_name":"Beth j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Beth j 5th February 2026

Latest negative rating

1/5

RUN!!! DON’T BE DECEIVED BY LOW PREMIUM

I had to cancel my insurance after a month due to a change of circumstance, Go Skippy Charged me £219 cancellation fee and the customer... I had to cancel my insurance after a month due to a change of circumstance, Go Skippy Charged me £219 cancellation fee and the customer service agent was very rude. This is day light robbery and unjust practice. Read more Read less

{"display":"Emmanuel A","full_name":"Emmanuel A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Emmanuel A 28th March 2026

About GoSkippy

GoSkippy is a UK insurance broker.

You can get a quote or buy a GoSkippy policy online and there’s a customer portal to manage your policy. GoSkippy offer 24/7 UK based claims support.

GoSkippy offer motor insurance, home insurance and travel insurance policies.

GoSkippy at a glance

Contact details

Phone
0344 776 5725
Main address
GoSkippy Insurance, Lysander House, Catbrain Lane, Bristol, BS10 7TQ
Social media

Reviews for GoSkippy

Showing 11 of 275 company reviews Last reviewed within 7 days

RUN!!! DON’T BE DECEIVED BY LOW PREMIUM

Car insurance 28th March 2026

I had to cancel my insurance after a month due to a change of circumstance, Go Skippy Charged me £219 cancellation fee and the customer... I had to cancel my insurance after a month due to a change of circumstance, Go Skippy Charged me £219 cancellation fee and the customer service agent was very rude. This is day light robbery and unjust practice. Read more Read less

Rated Terrible 1/5
Read more product reviews

Steer clear of this insurance company - I joined the...

Car insurance 25th March 2026

Steer clear of this insurance company - I joined them initially due to the good reviews I saw but they are horrendous… Cancelled my insurance... Steer clear of this insurance company - I joined them initially due to the good reviews I saw but they are horrendous… Cancelled my insurance on the 28th January, they then took out a payment on the 28th February of £220.00 and then 2 days later an additional payment of £25.00 totalling £ 245.00. After querying this with them they are refusing to refund me the money they took from my account and now are stating I owe them £33.00!! There phone system is beyond appalling and customer service is dreadful. Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Absolute robbers avoid at all costs.

    Absolute robbers avoid at all costs. I was unlucky enough to have to scrap my car half way through a policy and not only did... Absolute robbers avoid at all costs. I was unlucky enough to have to scrap my car half way through a policy and not only did they charge a £75 cancellation fee but also an additional charge of £36 broker’s fee. Out of a total of almost £200 potential refund I received only £85 they’re disgusting. Read more Read less

    {"display":"Robert H","full_name":"Robert H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Robert H 17th March 2026
  • 1/5

    HIGH hidden fees - avoid

    I have been with Go-Skippy for around 7 months, and needed to cancel recently due to my cars engine failing and becoming a write off.... I have been with Go-Skippy for around 7 months, and needed to cancel recently due to my cars engine failing and becoming a write off. Within my documents it stated that it would be a £75 cancellation fee as it falls outwith the 14 days cooling off period After a not so pleasant conversation with one of their "customer service" employees. I was told my cancellation fee would be £166, with other fees being stated in their policy documents (not clear and definitely not stated on day of purchase) Avoid this company as they don't have their customers best interests as part of their business, especially if you have to cease your policy due to unforeseen circumstances. Would not recommend to anyone, nor would I ever take out a policy with them again. Read more Read less

  • 5/5

    My son couldn't attend work due to illness,this was...

    My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a... My son couldn't attend work due to illness,this was going to impact his payments. I called goskippy to explain and they were very sympathetic,within a few minutes the lovely lad dealing with us had come back with a great solution and at affordability,he worked with us and went above and beyond to make sure all my concerns and problems were solved,I advise anyone struggling,in any shape or form to contact them and im sure they will help sort your problem however big or small,I honestly can't thank them enough Read more Read less

    {"display":"Beth j","full_name":"Beth j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Beth j 5th February 2026
  • 1/5

    Do NOT get your car insurance from GoSkippy, I've be...

    Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year,... Do NOT get your car insurance from GoSkippy, I've been with them for over 10 years, and now they are refusing me for next year, all because I reported I had a small incident. And yet the other driver hasn't reported the incident. The 1st one ever and now I'm to high risk. This is how they treat long standing customers. Read more Read less

    {"display":"Paul P","full_name":"Paul P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Paul P 11th December 2025
  • 1/5

    Horrible company

    Cancelled my policy before my next payment date and they took yet another payment. When I phoned up they couldn’t tell me if it will... Cancelled my policy before my next payment date and they took yet another payment. When I phoned up they couldn’t tell me if it will be refunded, instead taking about “recalculating” and that I’ll be refunded in 28 days IF I am entitled to it. This is nearly £300. They also lied about why the payment was taken, saying it was already in process when I cancelled but actually they didn’t inform the credit company of the cancellation (confirmed by them). Other than that they were a nightmare with policy documents and wouldn’t accept “proof of no claims bonus” document as proof of no claims. Weren’t much help in sorting this out and felt like I was going around in circles. Cancellation fee was atrocious at £195. I only wanted to be able to drive my partners car as a second car and wasn’t worth it in the end. Honestly feel robbed. Read more Read less

    {"display":"Chloe","full_name":"Chloe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Chloe 3rd December 2025
  • 1/5

    RIP OFF DO NOT USE

    I used Go Skippy from 29th September to 14th November because they were the cheapest on Gocompare but when I looked deeeper into everything, the... I used Go Skippy from 29th September to 14th November because they were the cheapest on Gocompare but when I looked deeeper into everything, the amounts I had to pay in the event of an accident were way higher than any other insurance company. I decided to sell the car and cancelled the insurance and they are charging an additional amount of £213 just to cancel the policy. Daylight robbery and I would not go anywhere near this ripoff company. Read more Read less

    {"display":"ALAN P","full_name":"ALAN P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    ALAN P 22nd November 2025
  • 1/5

    I paid £420 car insurance I put my driving experienc...

    I paid £420 car insurance I put my driving experience as 50 years but only done 48 . They tried do charge me £80 for... I paid £420 car insurance I put my driving experience as 50 years but only done 48 . They tried do charge me £80 for correction but never emailed me . The first I heard was insurance cancelled and 220 returned . Just Scammers Read more Read less

    {"display":"Dave Brampton","full_name":"Dave Brampton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/557426.png"}}'s avatar
    Car insurance
    Dave Brampton 12th November 2025
  • 1/5

    I was doing my car insurance policy online with this...

    I was doing my car insurance policy online with this company and by last step couldn't get trough with no reason and I got a... I was doing my car insurance policy online with this company and by last step couldn't get trough with no reason and I got a message saying I need to contact with one of they agent I called and I been told that they are very busy right now I should try again later again and phone was disconnected and I called next day again I been told one of my information ware incorrect they will send me an email I just need to replay with the right information and it will be sorted for me but I never received any email after all I was holding nearly 1 hour on the phone as their line is so rubbish westing peoples time very disappointed avoid this company. Read more Read less

    {"display":"Arzu Reheman","full_name":"Arzu Reheman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315753.png"}}'s avatar
    Car insurance
    Arzu Reheman 11th November 2025
  • 1/5

    Worst Car insurance company ever.

    Worst Car insurance company ever. Bought a new car, tried to change cover to new car, there response " we cannot provide cover for your... Worst Car insurance company ever. Bought a new car, tried to change cover to new car, there response " we cannot provide cover for your new car " so I am left with no option but cancel the policy, so simple ? but no, got to do it online and wait for a call back, then charge you £75 cancellation plus extra other fees making it £88 just to cancel, why do I have to pay to cancel because you cant offer cover on my new car ? not my fault you cant cover it, but told by guy on the phone " its not our fault you bought a new car either" what crap is that, discussing reply from a company representative Total rip-off, I will be contacting financial ombudsman, watchdog and any other organisation I can to bring this rubbish to light, totally unacceptable, never again will i uses this company. Just be very aware of there policy's Read more Read less

    {"display":"terry barnes","full_name":"terry barnes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315186.png"}}'s avatar
    Car insurance
    terry barnes 17th October 2025

    Products from GoSkippy

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