GoSkippy Reviews

  Ratings based on 91 reviews       Last review 3 weeks ago    
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GoSkippy describe themselves as a fresh, independent insurance broker. If you're looking for GoSkippy reviews, you've come to the right place. Our Smart Money People can read and write reviews of their GoSkippy products, which helps others n the...

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GoSkippy describe themselves as a fresh, independent insurance broker. If you're looking for GoSkippy reviews, you've come to the right place. Our Smart Money People can read and write reviews of their GoSkippy products, which helps others n the community find the best insurance product. Leave your review today!

Overall Rating

Average

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GoSkippy Review Insight

What are people saying in their reviews?

Speed

64% of feedback is Product related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: Online

Bike Insurance

AVOID THESE SCAM ARTISTS

Avoid at all cost. Took £300 pound only to cancel my policy a week later due to a discrepancy with a document. Watford Ins Co Europe Limited are the underwriters for GoSkippy so don't be fooled by there name. They then told me there would be no ... Read more

Avoid at all cost. Took £300 pound only to cancel my policy a week later due to a discrepancy with a document. Watford Ins Co Europe Limited are the underwriters for GoSkippy so don't be fooled by there name. They then told me there would be no refund. Sent me a document stating Its would be cancled on the 14th them another document stating it will be cancled on the 31st looking for any way to take your money. All insurance companies are doing this now, they all have underwriters or should I say CROOKS. Just be carful when looking for insurance.

AVOID AVOID AVOID AVOID

Reviewed on 31st December 2021
GoCrookySkippy's avatar
GoCrookySkippy
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Bike Insurance

AWFUL SERVICE

AWFUL... Read more

AWFUL SERVICE.
Needed to change registration to private plate, tried for 2 days. Live Chat took all my details then vanished - was this fraud? cheap labour getting all my info?
Portal doesn't let you change details, although that's where your directed to.
AND as per previous reviews - ended up on premium telephone line twice for over 30 mins.
INSURE SOMEWHERE ELSE.

Reviewed on 30th December 2021
Disgruntled of Blackpool's avatar
Disgruntled of Blackpool
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Car Insurance

Its very bad I will recommend its bad idea to do insurance with them

It very bad experience I will not go with the company again for sure.

Reviewed on 10th December 2021
NA's avatar
NA
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Car Insurance

Go Skippy to the skip!

Total dick heads , canceled my car insurance behind my back. I was told that I was due £35 then when I tried to pay it , they said that it was coming from my direct debit. I told them that I had cancelled my direct debit as they had cancelled my ... Read more

Total dick heads , canceled my car insurance behind my back. I was told that I was due £35 then when I tried to pay it , they said that it was coming from my direct debit. I told them that I had cancelled my direct debit as they had cancelled my insurance. They wouldn't take the payment over the phone. Two weeks later I got a letter from the creation of company asking for money. I phoned them to be told to phone Go Skippy to then be told it was £125 a jump if £90 in two weeks! Avoid these scam artists!

Reviewed on 8th December 2021
Davaro Smith's avatar
Davaro Smith
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Car Insurance

DO NOT USE THIS INSURANCE COMPANY

customer service is absolutely shocking. This company should be avoided by all... Read more

customer service is absolutely shocking. This company should be avoided by all means.

Auto renewed my policy that Ididn’t want, I received no email towards renewal
Then sent me letters and acted upon them before they arrived at my house
(give you 7 days letter takes 10 to arrive)
they requested proof of address and would not accept that
I live with parents so there are no letters that they would accept as proof.

customer services are just not interested!

Reviewed on 4th December 2021
Dissatified's avatar
Dissatified
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Car Insurance

absolutley disgusting rip off company

my car was stolen on 9/9/21,my son in law was insured driver, they had said there not paying out which is like (4000) because the car is registered to me, he was not even asked if he was the registered keeper at the time,they had me provide... Read more

my car was stolen on 9/9/21,my son in law was insured driver, they had said there not paying out which is like (4000) because the car is registered to me, he was not even asked if he was the registered keeper at the time,they had me provide everything reciepts proof purchase everything under the sun which i provided and more,but are still refusing and said not paying out.ive asked for the recorded message off the call to arrange the insurance, i will not let this rest and will take it to the ombudsman,this is a lot of money and cant afford another car,living on the breadline as it is !!!!!

Reviewed on 19th November 2021
Del Walker's avatar
Del Walker
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Car Insurance

Avoid at ALL costs!!!

It's not to often that I describe a company as a "set of b******** ", but I think I have now very much found that company, and "GoSkippy" is at the very forefront of that... Read more

It's not to often that I describe a company as a "set of b******** ", but I think I have now very much found that company, and "GoSkippy" is at the very forefront of that description.

My partner took out an insurance policy with this "broker" who immediately charge £50 to go and "find you insurance". At the time we didn't know that they were effectively, well... Scammers as they were listed on the gocompair website.

1 Day later, we recieved an email telling us to call them then they stated that they had to cancel the policy because of a "Failed Credit Check". Now... That's fair enough, but A) Why didn't they not let me know before they entered an agreement and created a policy with ,me and B) Why was my refund at £11 after THEY decided to cancel the policy.

They say that insurance is insurance, I don't blame you, I used to think the same until I came across this horrible company. Also, You won't find any mention of this in their terms and conditions. I was wrong about insurance and I wish I had just paid the extra £15 from a real insurance company.

I feel like I've been f***** over, but legally. This company is the scum of the earth, oh and you can expect words like "Won't" and "Cant" in these calls.

Reviewed on 17th November 2021
John Hayes's avatar
John Hayes
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Car Insurance

Hidden Fees

Charged my not one, but SEVEN different cancellation fees amounting to over £180. Really disgusting customer service and just a terrible way to conduct business. Highly recommend you to avoid them.

Reviewed on 17th November 2021
bradley coulson's avatar
bradley coulson
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Car Insurance

Disgusting company

My son took insurance with them paid £370 2 weeks later they wanted £800 with 2 days to pay it then was told if he cancels its £650, they cancelled policy as I refused to pay the £800 they are now sending letters to try get the £650 even tho they canc... Read more

My son took insurance with them paid £370 2 weeks later they wanted £800 with 2 days to pay it then was told if he cancels its £650, they cancelled policy as I refused to pay the £800 they are now sending letters to try get the £650 even tho they cancelled it, avoid this company they are only after your money

Reviewed on 17th September 2021
Louise Robertson's avatar
Louise Robertson
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Car Insurance

Absolute shocking

My car insurance was up for renewal. I received no email towards renewal . I then get a text message " if you want to continue with policy reply back 'yes' and we will do the rest".... Read more

My car insurance was up for renewal. I received no email towards renewal . I then get a text message " if you want to continue with policy reply back 'yes' and we will do the rest".
I didn't reply back as found a cheaper quote etc. I then get a text message saying my policy has been renewed and the direct debit is set for the 4th of every month???. How can anyone renew a policy when I haven't agreed to anything!?!. Stay clear of this company.

Reviewed on 4th September 2021
Daniel Harding 's avatar
Daniel Harding
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Car Insurance

Disgusting rip off.

Had insurance for 26 days with them and they are now charging me £173 for cancelling the policy. They are very rude and abrupt on the phone and will not listen and argue with you. Would never use them again and would advise anybody not to use them.

Reviewed on 20th August 2021
Julie Turner's avatar
Julie Turner
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Car Insurance

Best price

Was the cheapest quote for the second year running.

Reviewed on 13th August 2021
Lynette's avatar
Lynette
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Car Insurance

Bunch of crooks who are only interested in fleecing their customers. customer service is absolutely shocking. This company should be avoided by all means.

Cancelled my insurance only to be charged a default charge of £25. When challenged, i was advised to speak to creations who said they know nothing about this charge. This charge was eventually removed because i vigorously challenged it.

Reviewed on 10th August 2021
Joseph's avatar
Joseph
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Car Insurance

DO NOT USE THIS INSURANCE COMPANY

worst ever insurance company I have ever used, on comparison website I ticked the box for pillion cover included for my Motorbike insurance, took go skippy insurance as they came up the cheapest then when I got my documents the pillion cover was not... Read more

worst ever insurance company I have ever used, on comparison website I ticked the box for pillion cover included for my Motorbike insurance, took go skippy insurance as they came up the cheapest then when I got my documents the pillion cover was not included. So ended up having to cancel as I needed pillion cover and was charged £65 for this and wasn’t able to use my motorbike. KEEP AWAY FROM THIS COMPANY!!!

Reviewed on 6th August 2021
Claire's avatar
Claire
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Car Insurance

Shocking Company DO NOT USE

Do not use and do not trust this… Do not use and do not trust this company. Complete crooks and should be banned from trading. How can a premium change from £799pa to nearly £1100 for simply changing the start date by 8 days? Horrified!!!!!!

Reviewed on 1st July 2021
Paul Chandler's avatar
Paul Chandler
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Car Insurance

Absolutely shocking!!!

Don’t use this company unless you like throwing your hard earned cash away!! The first policy was cancelled as they said my sons points weren’t declared....sure we did! Anyway benefit of the doubt, lost £500+. My son is young and and we were finding it... Read more

Don’t use this company unless you like throwing your hard earned cash away!! The first policy was cancelled as they said my sons points weren’t declared....sure we did! Anyway benefit of the doubt, lost £500+. My son is young and and we were finding it hard to get him insured on the car he had bought. ( 21 with a bloody good job so treated himself to high spec car). So got another quote from them checked and double checked all the details, everything above board.....same thing happened!!!! Would like to add that it all went through and he paid his deposit only to lose it again!! Taking this to the financial ombudsman! This company know exactly what they are doing and had now left my son uninsured with a car he can’t drive!!! RAGING!!!

Reviewed on 20th May 2021
Anon's avatar
Anon
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Car Insurance

I strongly warn against using this company!!!

Again I warn you against the appalling practices of this company, their customer service is absolutely RUDE and... Read more

Again I warn you against the appalling practices of this company, their customer service is absolutely RUDE and useless....
STAY WELL AWAY they practice with NO integrity or care for their customers and how their bad behaviours can detrimentally effect innocent clients!!!!!
If I could give NO stars I would do yourself a favour and save yourself the stress use “any”other company!!

Reviewed on 1st April 2021
Ruby Nathan's avatar
Ruby Nathan
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Car Insurance

Avoid like the plague!

Absolute money grabbing *** purchased a new car midway through a policy - new quote was over double what other providers were offering. Then charged us £256 in cancellation fees! AVOID AVOID AVOID

Reviewed on 25th March 2021
Russell's avatar
Russell
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Car Insurance

Avoid

... Read more


Avoid!!! Took out a insurance with them 80 pound a month it was, they telephoned be back and said the credit side off it had declined and wanted me to pay 200 a month this was one week later. They kept my 80 pound and wanted a another 75 pound cancellation fee because I couldn't afford 200 pound a month :/ because we had agreed on 80pound a month. Because I felt this was unfair I didn't pay the cancellation fee which they have now added 100 pound on top. Disgusting company!!

Reviewed on 11th January 2021
Samantha's avatar
Samantha
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Car Insurance

Appalling Service

Took out insurance with GoSkippy, requested cancellation of the policy by email and 2months later i was hit with a demand for outstanding payments as well as a late payment on my credit file and excuses for not processing the cancellation. I certainly... Read more

Took out insurance with GoSkippy, requested cancellation of the policy by email and 2months later i was hit with a demand for outstanding payments as well as a late payment on my credit file and excuses for not processing the cancellation. I certainly dont recommend their service and will not be using them again.

Reviewed on 21st December 2020
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JoSHalom
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