Write a review

GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.72 (256 reviews)

View other GoSkippy products

1.55

Based on 256 reviews, last reviewed 3rd Oct 2025

100% increase in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

11%

77%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Awful and unfair charges and customer service who do... Awful and unfair charges and customer service who don't care! Bought a policy with them 23 days ago. I had to unexpectedly sell my car. Goskippy are... Read more Reviewed on: 3rd October 2025

Read all reviews Write a review

About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

Review GoSkippy: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

GoSkippy Car insurance reviews (256)

Poor customer service and communication

The customer service team are not only rude, unhelpful but very inefficient and unable to do basic tasks or communicate properly. There is no syncing or cohesion clearly, they fail to add notes to your file or properly update information on your policy or account.  They request documents from you and you send them to emails they have given, as well as uploading to a portal and then there are staff who are still so totally clueless asking you for documents and demanding you send them.  I uploaded documents to portal and sent all requested documents not 10 times but probably close to 15 or more because each time i got a clueless email back saying "we havent received this document yet" although i sent it last week to the proper and correct email. They dont bother to update the account, check your previous emails, check the attachments, check the portal. They are consistently lazy and bad at their jobs.  I attached the no claim bonus and the guy replied asking for it, he clearly hadnt checked my portal document or the attachment to check if it was there All they do is waste customer time, do a poor job and send threatening email for policy cancellation. I told them about 100 times the V5 log book is under policy holder now and updated, and im waiting for dvla to send back. They do not acknowledge this and are rude, poor customer service, clueless and dont care about doing a job well or efficiently.  I only spoke to one nice, polite and smart person on the phone, i should have got her name because she was the only one with a brain in the customer service team.  GoSkippy are a threatening, poorly managed and terrible insurance company. You can do everything in ur power to communicate, send correct documents, be honest and provide info and call them several times, they will still speak to you blankly as if you havent done anything they requested. Total inefficiency, hope to never do insurance here again - Reviewed on: 21st January 2023

Avoid!

Worst car insurer I’ve ever used! Non-fault claim fobbed off to accident management company who were useless! Cancelled my policy because my car was written off and I couldn’t find a replacement immediately so they had the nerve to charge me £75 for cancellation! Disgraceful! AVOID! Reviewed on: 17th January 2023

Charging cancellation fee prior to the policy inception plus rubbish customer services

Charging cancellation fee prior to the policy inception plus rubbish customer services. Horrible experience. Reviewed on: 10th January 2023

Don't use them!

This company are very unprofessional..their call centre is In south Africa to..so really unhelpful when it comes to getting information cancelled my insurance with 7 days notice( on Xmas eve) when I called the following week to get refund for fully paid policy I was told I couldn't get a new policy and that a mark would to against my name. They're absolutely shocking avoid avoid avoid!! Reviewed on: 4th January 2023

Cancelling policy

Poor customer service who are not helpfull at all no sympathy in my situation as to why I need to cancel my brothers insurance. They wanted me to get a legal document but I am not prepared to pay 100s of pounds to get a document poor quality service who didn't want to help me in any way or form Reviewed on: 27th December 2022

Do not buy

After cancelling my policy today with them found out they are insurance brokers not the main insurance provider for cancellations they will charge you the following. Just consider before purchasing £75 cancellation fee. Broker fee £50 direct debit fee Annual interest Annual premium fee No return of deposit Pay main insurance company few £ extra than a broker hassle. Reviewed on: 24th December 2022

Worst company ever

Cancelled my insurance when they told me different on the phone! Worst company ever do NOT use them Reviewed on: 22nd December 2022

Avoid!

Completed the cancellation form in their portal. Had no record of receipt sent to me and now they have given me a default with a whack of charges. Reviewed on: 14th December 2022

RIP-OFF

Because I struggled to get a no claim letter from my previous insurance company,Goskippy promptly cancelled my car insurance and then charge me a extra two months insurance.I would highly recommend you stay away from this company. Reviewed on: 10th December 2022

Lots of hard to understand fees

I had insurance with Go skippy for 35 days because of circumstances, sold the car so i had to cancel insurance, they told me i have to pay 113 pounds as cancellation fee allomg with the 45 pounds i just paid but for a month i won't use wich they don't refund so 158 pounds cancellation fee, outrageous, scam of a company! Stay away!! Reviewed on: 7th December 2022

Do you have a different GoSkippy product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Insurance
from JJFS 0.00 from 0 reviews
Insurance broker
from Compare the Market 4.58 from 46 reviews
Travel insurance
from Insure Smart 0.00 from 0 reviews

Want to see more from GoSkippy?

Bike Insurance
from GoSkippy 1.35 from 6 reviews
Home Insurance
from GoSkippy 1.00 from 1 reviews
Van Insurance
from GoSkippy 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

GoSkippy: Car insurance reviews

100% increase in 5 star reviews

38% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review GoSkippy: Car insurance now

GoSkippy Car insurance reviews (256)

Poor customer service and communication

Avoid!

Charging cancellation fee prior to the policy inception plus rubbish customer services

Don't use them!

Cancelling policy

Do not buy

Worst company ever

Avoid!

RIP-OFF

Lots of hard to understand fees

Do you have a different GoSkippy product?

Want to see more from GoSkippy?

Bike Insurance

Home Insurance

Van Insurance

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024