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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.71 (244 reviews)

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1.51

Based on 244 reviews, last reviewed 12th Apr 2025

100% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Amazing services and very good prices Amazing services and very good prices Reviewed on: 11th April 2025

Latest lowest rating:

1

I sold my old car and goskippy don't want to insure... I sold my old car and goskippy don't want to insure my new car which is toyota rav4 and said it is a high risk. People insure their belongings because... Read more Reviewed on: 12th April 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

GoSkippy Car insurance reviews (244)

Review of the GoSkippy, Car insurance:

Cheap car insurance

Got a few car insurance quotes. Go skippy was cheapest. Easy to use website no fuss. Reviewed on: 23rd August 2024

Skip to itQuick service

Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

GoSkippy Review

Reasonably priced, easy to understand website and clearly communicated information Reviewed on: 25th August 2024

Easy stress free

From my quote to my to accepting and set up from being a very busy working dad who values his time with his family sorted over a cup of tea with my phone no messing about didn’t need to be hanging around waiting to speak to someone wasting pressure time Reviewed on: 23rd August 2024

Affordable and easy to access documents.

Affordable and easy to access documents. Also comes with discounts Reviewed on: 23rd August 2024

Quick quote

Quick and easy to get a quote for my car insurance. Reviewed on: 23rd August 2024

TERRIBLE COMPANY... AVOID AT ALL COSTS.

I had asked them about updating the drivers licence details on one of the drivers on my policy who had to exchange their UK licence for an EU licence. After they quoted nearly £60 to make the change I asked them to NOT go ahead with the change. They went ahead anyway and made the change, but changed the wrong driver's details. They have now been hounding me for payment of this change, as well as another balance of £35 they seem to have just added to my account for which they don't seem to be able to provide any reason or details. I have asked them multiple times to reverse the charge for the incorrect change they made to the policy and have also requested details of the additional charge. But they simply refuse to answer my questions and just keep threatening to refer the matter to debt collectors if the amount is not paid. Reviewed on: 19th August 2024

Absolutely appalling, they basically stole my money

Absolutely appalling company, token money from me without my permission. Basically money was stolen and they refused to give it back Reviewed on: 13th August 2024

Fraudulent behaviour

I purchased a motorbike insurance with Goskippy providing all relevant data for a price of over £500. A week after receiving insurance documentation, I received a request to provide pictures of my driving license. Goskippy subsequently claimed I had to pay a surcharge of over £100 (i.e. over 20% of total insurance cost) as my driving license was issued in 2020 (and not 2010 as I indicated). Their understanding was however wrong as 2020 was issuance of my latest license (since the previous one expired) but I first received an insurance in 2010. I provided my explanations to the company and never heard back until a few weeks ago when Goskippy notified me of cancellation of my insurance and reimbursement of £320, therefore charging me over £180 for effectively 3 weeks of insurance. I have written numerous emails to Goskippy trying to rectify the situation and reinstate the insurance without them acknowleding my point. I have also called with no response. They should be fined for fraudulent behaviour and confiscated their license Reviewed on: 6th August 2024

AVOID AT ALL COSTS!!!

Terrible company and I regret ever taking a policy with them. I sent the documents requested and after a week for an email saying they needed the driving license of the insured parties. So I sent them a photo of each. Days later I get an email saying they can't accept a photo and that I need to provide the licence numbers which I did. Days later I got another saying they needed licence check codes. I was starting to get irritated by now. So I sent them in as requested only to get another email back a couple of days later saying that they needed the driving licence numbers to be able to use the check codes. All of this information should have been provided in one email and it would have saved a lot of time and frustration. I sent a screenshot of my no claims as they requested proof. However they emailed to say they don't accept screenshots and I had until 5PM that day to provide a PDF or provide them with my old insurers details and old policy number so they could verify it themselves which I did. I was them told they weren't able to contact my previous insurer and I must get PDF. I called my old insurers again to be told GoSkippy has never een tried to contact them to verify my no claims. They couldn't send me a PDF as they don't send emails and I had to wait for it to be loaded onto my online portal. However they closed at 2PM so when it wasn't loaded in time I had to call GoSkippy yet again to explain. They said they'd extend the cancellation until Tuesday and would call me and then put me on a joint call with my old insurers to verbally confirm my no claims. They couldn't get through to me as my number was being posted to a new SIM card. However they emailed to say that they had contacted my old insurers and they had confirmed my no claims and they now had all the information they needed. Except very late this afternoon I get a text saying mist call then urgently as there was an outstanding query on my account. After being on hold I was told they just wanted to confirm my number! This company is beyond a joke. Their customer service is rubbish and I have been so close to cancelling my policy and going with a more well known company. They also have a foreign call centre and the calls are deafening as you can hear the other advisors talking loudly close by - including being able to hear other people's personal details! So they may be cheap but you pay for it with terrible service from some overcrowded sweat shop in India. You have been warned! Reviewed on: 5th August 2024

Absolutely disgraceful company

Absolutely disgraceful company - I called to cancel a policy because the car failed its MOT and wasn't worth continuing with. I was over halfway through a 12 month policy costing £400 and they are now charging me over £115 to cancel. I understand that there are some costs that need to be covered when cancelling and am prepared to be reasonable, but when I challenged 2 of their Customer Service people on the phone, one of whom claimed to be a manager (although I doubt this), how they could possibly justify £115 in these circumstances all they did was hide behind their "policy", despite me appealing for some common sense and discretion. Both were also extremely patronising and downright rude. Don't use these, it may seem cheap at face value but they hit you with the hidden costs later. Reviewed on: 26th July 2024

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