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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.741086731177484204 (1726 reviews)

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4.74

Based on 1,726 reviews, last reviewed 23rd Jun 2026

72% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very good and easy to use , and always helpful Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1726)

Personal loan

Very easy very smooth was very happy with the process thank you Reviewed on: 19th August 2025

Reply from Great Western Credit Union Hi Kim, Thank you for taking the time to leave us a review. We're glad you found the process to be smooth and straightforward. Best wishes, Emily Response date: 22nd August 2025

Is good experience I got approved I’m so happy to fi...

Is good experience I got approved I’m so happy to find great western credit union Reviewed on: 18th August 2025

Reply from Great Western Credit Union Hi Sabina, Thank you for leaving such a great review. We're glad to hear you had a good experience with us. We hope we can continue to support you whenever you need us in the future. Best wishes, Emily Response date: 22nd August 2025

Easy to use helpful when needed.

Easy to use helpful when needed. Reviewed on: 18th August 2025

Reply from Great Western Credit Union Hi Samantha We really appreciate your feedback! We are proud to help our members, especially when it is most necessary. Thanks for your continued support, and we look forward to helping you when we can! Best wishes Robin Response date: 1st September 2025

Great western has always come through for me.

Great western has always come through for me. I have no bad experience. Reviewed on: 18th August 2025

Reply from Great Western Credit Union Hi Erhuvwutoma, It means a lot to hear that we’ve been able to be there for you and that you've had such a positive experience. We're always here if you need us! Best wishes, Emily Response date: 21st August 2025

Always responded quickly to any query.

Always responded quickly to any query. Very quick in making a decision on loan applications. Always helpful and will answer any questions you have in a polite manner. Great because the apr is low compared to some other loans you can get and you can choose how much to repay each month. Reviewed on: 18th August 2025

Reply from Great Western Credit Union Hi LT, Thanks so much for taking the time to leave such a thoughtful review! It’s great to hear that you’ve had quick replies, helpful support, and a smooth loan experience. We know how important it is to feel confident and informed when borrowing, so we’re really glad the flexibility and low APR made a difference for you. We’re always here if you have more questions or need a hand with anything! Best wishes, Emily Response date: 21st August 2025

Was helpful and straightforward great communication

Was helpful Was helpful and straightforward great communication Reviewed on: 16th August 2025

Reply from Great Western Credit Union Hi Robbie, We’re really glad to hear you found the process helpful and straightforward, and that communication was clear throughout. Supporting our members with simple, honest service is what we’re all about, so it’s great to know that came through in your experience. Best wishes, Emily Response date: 21st August 2025

Reccomend!

Used a few times and always prompt and good at responding to messages Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi BM, Thanks so much for your lovely feedback! We're really pleased to hear you've had consistently prompt service and that our team has been responsive to your messages. We’re always here if you need us again! Best wishes, Emily Response date: 21st August 2025

Easy to use and they have been very helpful

Easy to use and they have been very helpful Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi Christopher, Thanks so much for your kind words! We’re really glad you found everything easy to use and that our team was helpful. Best wishes, Emily Response date: 21st August 2025

I applied for a a loan at around 4 am in a morning a...

I applied for a a loan at around 4 am in a morning and the same day around 10 am I received a Good News about my application being successful. What a speed! Even a bank would take a bit longer to process the application. I am so pleased and impressed by the time taken to process the application, especially on a friday! Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi GTM, Thank you so much for taking the time to leave such a lovely review! We’re thrilled to hear how quickly things moved for you and that you were impressed by the speed of your application being processed. We’re so pleased we could help when you needed it. Best wishes, Emily Response date: 18th August 2025

Very efficient and easy to complete.

Very efficient and easy to complete. It is a great way to borrow money. Reviewed on: 15th August 2025

Reply from Great Western Credit Union Hi Julie, We're really pleased to hear you found the process efficient and easy to complete. Making borrowing simple, fair, and accessible is what we’re all about. If you ever need support, we’re always here to help! Best wishes, Emily Response date: 18th August 2025

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