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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.741086731177484204 (1726 reviews)

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4.74

Based on 1,726 reviews, last reviewed 23rd Jun 2026

72% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very good and easy to use , and always helpful Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1726)

Fantastic quick service always.

Fantastic quick service always. Very efficient and always helpful Reviewed on: 14th August 2025

Reply from Great Western Credit Union Hi Hannah, Thanks so much for your kind words! We’re thrilled to hear you’ve had a great experience with our service. Being quick, efficient, and genuinely helpful is exactly what we aim for, so it’s lovely to know that’s coming through. Best wishes, Emily Response date: 18th August 2025

Great experience, great service, always send money a...

Great experience, great service, always send money and review applications quickly Reviewed on: 14th August 2025

Reply from Great Western Credit Union Hi Sophie, We're really glad to hear you had a great experience and found our service quick and responsive. We’re always here if you need us again! Best wishes, Emily Response date: 18th August 2025

Amazing team very helpful very polite

Amazing team very helpful very polite Reviewed on: 13th August 2025

Reply from Great Western Credit Union Hi Stacy Thank you for your 5-star review! We aim to provide the best service possible for our members - it is fantastic to see that this is reflected in your response. Please let us know if you need any further assistance going forward! Warm regards Robin Response date: 1st September 2025

Great loan

Quick easy and straight forward no hidden fees what u see is what u get. Reviewed on: 13th August 2025

Reply from Great Western Credit Union Hi Alison, Thanks so much for your kind words! We’re really glad you found the process quick, easy, and transparent. No hidden fees and no surprises, that’s exactly how we believe finance should be. If you ever need support or have questions, we’re always here to help. Best wishes, Emily Response date: 18th August 2025

Easy and fast pay back are very reasonable to

Easy and fast pay back are very reasonable to Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi Graham Thank you for leaving us a review! We are delighted to see that our services have been both straightforward, and that you have found us to be fair, which is something at the heart of our ethos. Let us know if you need anything else! Thanks again Robin Response date: 1st September 2025

Quick acceptance and good communication

Quick acceptance and good communication Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi Kallum, Thanks so much for your review! We're really glad to hear the process felt quick and communication was clear. If there's anything you think we could do to improve your experience please let us know! Best wishes, Emily Response date: 18th August 2025

Succinct and straightforward and easy to navigate

Succinct and straightforward and easy to navigate Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi Thomas, Thanks for the great feedback! We’re so pleased you found everything clear and easy to use. Making finance straightforward and accessible is what we’re all about, so it’s brilliant to hear that reflected in your experience. Best wishes, Emily Response date: 18th August 2025

Good lender, low interest that can offer loan

Good lender, low interest that can offer loan Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi Vincent, Thanks so much for your kind words! We're glad you found our lending service helpful and our interest rates fair. Best wishes, Emily Response date: 18th August 2025

Simple to set up and a quick response

Simple to set up and a quick response Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi Tonisha, Thank you for taking the time to leave us such great feedback, we are so glad you found the application process quick and easy. Best wishes, Emily Response date: 18th August 2025

Very helpful in getting me the emergency funds I nee...

Very helpful in getting me the emergency funds I needed. Very professional on the phone. Would recommend to anyone needing help with daily struggles Reviewed on: 12th August 2025

Reply from Great Western Credit Union Hi John, We're really glad we could support you when you needed it, and that your experience with our team was professional and helpful. We're proud to be here for our members during life’s tougher moments and it means a lot to know we made a difference. Thank you so much for your kind words and feedback. Best wishes, Emily Response date: 18th August 2025

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