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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1726 reviews)

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4.74

Based on 1,726 reviews, last reviewed 23rd Jun 2026

72% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very good and easy to use , and always helpful Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1726)

Loans supported by company

They support giving loans to people who work for my company. Very safe and secure. Reviewed on: 4th July 2025

Reply from Great Western Credit Union Hi Hayley We're very grateful for your review! We pride ourselves in being reliable and trustworthy, so it's fantastic to see this expressed in your feedback. We hope to continue to help you and your company going forward! Best wishes Robin Response date: 21st July 2025

easy and quick to apply; available consultation by e...

easy and quick to apply; available consultation by e-mail Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Kaspars Thank you for taking the time to respond! It's great to see how straightforward you have found the application process, and that you were able to contact us through email. We're always here if you need anything else from us! Warm regards Robin Response date: 21st July 2025

loan application was fast and efficient.

loan application was fast and efficient. Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Francis Thanks for leaving a review! We're glad we were able to help you in such a timely manner. Let us know if you ever need anything else. Thanks again Robin Response date: 21st July 2025

Would highly recommend

I was kept informed throughout the process and funds were made available promptly. Would certainly recommend as an alternative to bank or building society lending. I felt I was treated fairly and my application was treated on a completely individual basis. Reviewed on: 1st July 2025

Reply from Great Western Credit Union Hi Jamie Thanks for sharing your experience with GWCU! It’s important to us that each person is considered on their own terms, and we’re so pleased you felt respected throughout. We endeavour to be a fair and accessible alternative, so you recommendation means a great deal. Thanks again for choosing us and for passing on your experience to others! Warm regards Robin Response date: 15th July 2025

Staff are very understanding and helpful.

Staff are very understanding and helpful. Reviewed on: 24th June 2025

Reply from Great Western Credit Union Hi Samantha Thanks for the review! We always strive to provide the best service possible for our members, so it's great to hear this reflected by yourself. We hope we can continue to assist you! Best wishes Robin Response date: 15th July 2025

I’ve been using GWCU many years already and I alway...

I’ve been using GWCU many years already and I always got my loan so easy , they are always there to help your need whatever it may be, so I recommend my friends and family to use GWCU. Reviewed on: 23rd June 2025

Reply from Great Western Credit Union Hi Maria We're so pleased to hear your response! Thank you for being a loyal member of GWCU over the years. We're delighted that you find are services to be simple and we're glad to be there when you need us. Thanks again for the recommendation! Regards Robin Response date: 15th July 2025

My experience was ecelant I was helped with the mone...

My experience was ecelant I was helped with the money for my deposit so I was able to move to stable accommodation Reviewed on: 20th June 2025

Reply from Great Western Credit Union Hi John Thanks for giving us a review! It's great to know you have received a 5-star experience with us. It means so much to us that we could help a member with something as important as accommodation. We look forward to continuing to support you in the future! Regards Robin Response date: 10th July 2025

Easy to do application ...

Easy to do application straight forward and excellent rates Reviewed on: 20th June 2025

Reply from Great Western Credit Union Hi Leanne Thanks for such a positive review! We're happy to know that our application process was so simple. We try and make our rates competitive, so its great to see this reflected in your feedback as well. We look forward to continuing to serve you in the future! Best wishes Robin Response date: 1st July 2025

Credit union are easy to use and very affordable.

Credit union are easy to use and very affordable. Very easy to understand and I’d highly recommend them to friends snd family. Very pleased and happy. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Cara Thank you so much for taking the time to leave us a review! We're really pleased to hear that you've found everything clear and accessible, and GWCU have been a good fit for your needs. We're here if you need anything else! Thanks again Robin Response date: 1st July 2025

AMAZING!!

Always had an amazing experience and great customer service. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Danielle We're incredibly grateful for your feedback! It's so nice to hear about your positive experiences, and that our service has been excellent - something we are always striving for! If you need more from us, just let us know! Many thanks Robin Response date: 30th June 2025

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