Write a review

Newsletter

Go to business site

Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1726 reviews)

View other Great Western Credit Union products

4.74

Based on 1,726 reviews, last reviewed 23rd Jun 2026

72% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very good and easy to use , and always helpful Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Great Western Credit Union Loans reviews (1726)

Well done with all contact made with staff or Email...

Well done with all contact made with staff or Email Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Vernise Thank you so much for taking the time to leave us a review! We really appreciate your praise, and it's great to know you have felt supported when you are in contact with us. Let us know if you need anything else! Thanks again Robin Response date: 7th August 2025

Happy customer

Very happy I got approved for the loan! The process was quick and easy. Thank you Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Cosmin We appreciate you recommendation! We're delighted that you were able to use our services to secure a loan, and that you found dealing with us so helpful. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 6th August 2025

Amazing!

I was recommended to great Western by a friend, and have had a great experience since signing up, The £500 family fiance plan was a great help in our time in need, and now we have a Christmas saver open, an easy and helpful way to help save and give the kids a great Christmas Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi ZS Thank you for your review, and thank you to your friend for the recommendation! We're glad to help, especially when it was most needed, and that our Christmas saver has been a valuable tool for you. If you need anything else, make sure you reach out! Warm regards Robin Response date: 6th August 2025

They are amazing and they have helped me so much ver...

They are amazing and they have helped me so much very grateful to them Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Paula We're delighted to hear such kind feedback! We're really proud to be able to support you, so your review really means a lot. If you require more help, please get in touch! Warm regards Robin Response date: 31st July 2025

Excellent company would highly recommend

Very helpful staff very quick to get back to you .very friendly staff . Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Joanne We really appreciate your response! It's great to know that we've been so helpful, as GWCU strives to provide optimal assistance to our members. Don't hesitate to reach out if you need any more help! Regards Robin Response date: 31st July 2025

It was a very easy process to apply!

It was a very easy process to apply! great repayment options, and it was quick between applying and being able to access the funds which helped massively. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Lauryn It's great to hear your feedback! We're glad to know that you have found services affordable and easy to use, and that the swiftness of our processes helped you effectively. If you need anything else, just let us know! Best wishes Robin Response date: 31st July 2025

Absolute amazing service!

Absolute amazing service! So easy to use and the staff are extremly helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Samantha We really appreciate you for sharing your experience with us! It's great to hear we have been impactful in our assistance and accessibility - we always aim to provide an excellent service for our members. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 29th July 2025

Highly recommend!

Highly recommend! Been with them for over a year now and it’s been great. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Raquel Thanks for the recommendation! It's fantastic to know that you have had such positive experiences with GWCU. We hope we can help you well into the future! Regards Robin Response date: 29th July 2025

GWCU has helped me improve my credit rating, which h...

GWCU has helped me improve my credit rating, which has helped me get a flat. It's a great service. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Richard Thank you for your 5-star feedback! We're so proud to help you on your financial journey, and that the improvement of your credit rating has led to you getting a flat - congratulations!. It's also satisfying to hear that we have delivered an agreeable service a long the way. We really value your feedback and GWCU are always here if you need more support in the future. Warm regards Robin Response date: 29th July 2025

Fair, Flexible Support for Me and My Colleagues

I am incredibly grateful for the support Great Western Credit Union (GWCU) has provided to me and many of my colleagues through the Money@Work scheme offered in partnership with St Monica Trust. Their savings and loan options through payroll deductions are straightforward, convenient, and most importantly, affordable. The deductions from my pay are fair and never feel overwhelming, allowing me to manage my finances comfortably without stress. GWCU truly understands the needs of their members and offers excellent customer service and flexible financial solutions. It's no surprise they have been recognized as finalists in the 2025 Consumer Credit Awards for both Best Credit Union (South) and Best Credit Union Loan Provider. I highly recommend GWCU to anyone looking for a reliable and supportive financial partner. Their commitment to helping individuals like me makes a real difference. Reviewed on: 5th July 2025

Reply from Great Western Credit Union Hi Grace Thanks for your fantastic review! We're proud to partner with St Monica's, and it's great to see our Money@Work offerings are making such an impact. Through payroll reductions, we look to simplify your savings or loan repayments, so we're delighted to see this highlighted in your response feedback. We look forward to continuing to help both you and St Monica Trust! Thanks again Robin Response date: 29th July 2025

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loan
from Burnley Savings and Loans 4.06 from 1 reviews
Personal Loan
from HSBC 3.57 from 65 reviews
Loans
from Boom Community Bank 4.90 from 1126 reviews

Want to see more from Great Western Credit Union?

Savings
from Great Western Credit Union 4.61 from 436 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub