Write a review

Newsletter

Go to business site

Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1726 reviews)

View other Great Western Credit Union products

4.74

Based on 1,726 reviews, last reviewed 23rd Jun 2026

72% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very good and easy to use , and always helpful Very good and easy to use , and always helpful Reviewed on: 23rd June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

Visit provider site Read all reviews Write a review

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Great Western Credit Union Loans reviews (1726)

Supportive and straightforward to work with

Our organisation applied for a loan from GWCU and we found them supportive and straightforward to work with. We were happy to work with a financial organisation that fit our values around sustainability and strengthening community Reviewed on: 15th July 2025

Reply from Great Western Credit Union Hi Catherine Thank you for taking the time to leave such a positive review! We always aim to be agreeable and understandable, whether that be through individual members or businesses - it's great to hear this in your feedback. We are also glad we could align with an organisation that shares our values. so closely. If you or your organisation needs anything else, don't hesitate to get in contact! Thanks again Robin Response date: 11th August 2025

Great for loans..

A very easy process to access a loan with quick correspondence. Reviewed on: 14th July 2025

Reply from Great Western Credit Union Hi Nicola We really appreciate your feedback! It is so pleasing to hear that the application process was hassle-free for you, and that any communication has come back to you quickly. Thanks for your continued support and we hope we can help in the future as well! Regards Robin Response date: 11th August 2025

I have found Great Western Credit Union very easy to...

I have found Great Western Credit Union very easy to help about landing loans. Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Twofo Thanks you for your review! We're glad that you have found our services to be straightforward, and that we have helped you get a loan. We hope we can help going forwards! Best wishes Robin Response date: 11th August 2025

My Thoughts

I have always been treated very well. They are careful to not overload people with repayment schedules so always helping People with their savings equally as much with loans. Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Ian It's great to hear your feedback! We're delighted you have felt looked after whilst using GWCU services. We always aim to put our best foot forward for our members, so it's fantastic to see this reflected in your review. Let us know if we can help in any other way! Warm regards Robin Response date: 11th August 2025

Great service, User friendly!

I received a loan in order to support me and starting my business. I found the website clear, easy to understand and use. The loan calculator was a very helpful tool, allowing you to input amounts and see how much it would cost over what time frame. The customer service was amazing and got back to me fairly soon after applying. The sign up process was very clear and user friendly, definitely recommend this service to others! Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Zarina Thank you for your recommendation! It is great to see that a loan with us has helped you start up a business - congratulations! We are delighted to know firstly our website, and more specifically our loan calculator, have been so helpful and accessible. It's a key aim of ours to provide a great service and to be as user friendly as possible, so we are glad to hear out team have provided that. We’d be thrilled to continue to assist you going forwards – if there’s more help you need, please get in touch! Thanks again Robin Response date: 11th August 2025

Lucky enough they were there so I could buy xmas pre...

Lucky enough they were there so I could buy xmas presents and house hold goods Reviewed on: 12th July 2025

Reply from Great Western Credit Union Hi Maria We really appreciate you for sharing your experience with GWCU. We are really pleased we could help you at important times like Christmas, and that we're available when you need stuff for your house! Thanks again for being a member and continuing to support GWCU. Best wishes Robin Response date: 11th August 2025

I APPLIED FOR A LOAN IN 2020 TO PAY FOR MY DAUGHTER'...

I APPLIED FOR A LOAN IN 2020 TO PAY FOR MY DAUGHTER'S UNIVERSITY FEES. THE BANKS WERE CLOSED AND WERE NOT GIVING ANY LOANS THAT TIME. I APPLIED TO WESTERN CREDIT UNION ON LINE BUT IT WAS NOT SUCCESSFUL. I THEN CALLED THE OFFICE AND THEY REPLIED AND TOLD ME TO COME TO THE OFFICE WITH THE DOCUMENTS THEY NEEDED. MY LOAN WAS APPROVED AND I MANAGED TO PAY FOR MY DAUGHTER'S FEES. MY DAUGHTER FINISHED HER MASTER'S SOCIAL WORK DEGREE. TODAY SHE IS A LEVEL 3 SOCIAL WORKER. THANK YOU SO MUCH FOR THE HARD WORK YOU DO AND YOUR HELP TO PEOPLE IN NEED. YOU ARE ALWAYS THERE FOR PEOPLE WHEN ALL HOPE IS LOST. Reviewed on: 11th July 2025

Reply from Great Western Credit Union Hi Khethiwe Thank you so much for your thoughtful response. It's great to know that the loan you got with us went such a long way to helping with your daughter's Masters. We always aim to help people who most need it, so this demonstration of that in practice is fantastic to hear. We are always here if you need us, and congratulations to you daughter! Thanks again Robin Response date: 11th August 2025

My experience

I've been with them many years and they're always on your side and helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Jacqueline Thanks for your review, and thanks for being such a loyal member of GWCU for such a long time! We always hope to help as much as possible, so it's pleasing to hear we have been of such good assistance. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 11th August 2025

Always helpful

I have had the best experience with Western Union, when i had been short on cash the process of applying and getting the loan has been so speedy - the staff were amazingly supportive and helpful. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Valentina We really appreciate your response! It's great to know that you got such a great service, and that you got a loan so quickly when it was most necessary. GWCU always aims to give our members the best experience possible, so we're delighted to hear that you found our staff to be so reassuring. We hope we can continue to help going forward! Many thanks Robin Response date: 11th August 2025

all good and now they helping more as i have lost £1...

all good and now they helping more as i have lost £1000 a month Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Pegleg Thank you for your 5-star review! We are incredibly happy to see that we have helped you at a trying time. If you need anything else in the future, please let us know. Regards Robin Response date: 11th August 2025

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Loans
from Northern Community Bank (formerly Pennine Community Credit Union) 4.92 from 1297 reviews
Loans
from Bedford Credit Union 4.49 from 17 reviews
Personal Loans
from Conduit 4.80 from 353 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Great Western Credit Union: Loans reviews

72% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Great Western Credit Union: Loans now

Great Western Credit Union Loans reviews (1726)

Supportive and straightforward to work with

Great for loans..

I have found Great Western Credit Union very easy to...

My Thoughts

Great service, User friendly!

Lucky enough they were there so I could buy xmas pre...

I APPLIED FOR A LOAN IN 2020 TO PAY FOR MY DAUGHTER'...

My experience

Always helpful

all good and now they helping more as i have lost £1...

Review Great Western Credit Union: Loans now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024