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Great Western Credit Union: Loans reviews

4.81
Based on 1,256 reviews, last reviewed 5th Mar 2026
8% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick response and helpful great communication Quick response and helpful great communication Reviewed on: 5th March 2026
Miss T's avatar
Miss T

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1256)

Always friendly and helpful

5
Always happy to help and very polite Reviewed on: 14th July 2020

On the road to redemption

5
Bristol Credit Union provided me with two loans since October 2019. I paid one off with no hidden early overpayment prices, and another is the most affordable unnoticed direct debit or standing order I have ever had. Bristol Credit Union allowed me to move into my new flat with ease and without any bother in style. Christmas was a doddle. Thanks Bristol Credit Union. Reviewed on: 13th July 2020

Fantastic

5
Frequently go above and beyond. Highly recommended. I've been a member for 15yrs. Reviewed on: 13th July 2020

Ethical lender

5
Clearly outlined and explained lending process. Very low interest rate. Reviewed on: 13th July 2020

Excellent Customer Service

4
Introduced to this company many years now. Had been made redundant and had a high credit card debt. Assisted me with paying back the debt and keeping within my budget!! Thanks for your help , can't stop praising you all. Reviewed on: 13th July 2020

If It Wasn't For BCU

5
Single parent living in locally no job no prospects just a spiraling downwards, no one to help finacially and trying to give your kids a better life also trying to give yourself a better life. To earn respect gain trust when banks and other lenders won't even give you a chance of non of the above. But then I joined BCU who gave me support and trust to get that better life I desrve also my kids. They were the first people to tell me about credit scoring and why the banks won't help people like myself in similar circumstances. Even tho sometimes I would get angry if I was refused a loan but I was told why. I think being treated like a person and not judged by data and understanding why everyone is different is a good feeling. They don't make you feel worthless for the things you ask for or need. I know I need so much help through the six weeks holidays then buying new uniforms for school it's so hard. After a few years of being a member I've acheived so much, but most of all trust I've never missed a payment and I can save a little sometimes but when something comes up BCU will transfer what I've got no penalties. They are a real friendly bunch who laugh and joke with their customers and call them by their first names that makes all the difference. Now they are giving to the less fotunate kids at BAWAC so they can compete and accomplish their goals in track and field. Which is amazing to bring these kids together to socialise and make friends from all walks of life along with their parents. So if it wasn't for BCU I wouldn't have acheived any of this neither would my family or the other youths. To be quite honest I don't know where I would be but I know it wouldn't be in a good place. So don't feel embarrassed to ask for help as everyone needs help some more than others and BCU do listen and try to help in every way even with some good advice. At least you feel like a human and not like a number. Reviewed on: 12th July 2020

You only pay what you can afford weekly, Monthly

4
The percentage you pay back is really good, the people are lovely the form is really easy to fill out and just overall a really good place for people with not a lot of money! Reviewed on: 10th July 2020

Brilliant

5
Credit union is a brilliant way to borrow money when in need and not miss a payment paying it back. Fantastic for families. Reviewed on: 10th July 2020

Best customer service.. really helpfully

5
Best customer service.. really helpfully .... Reviewed on: 10th July 2020

'From the depths of Despair and Desperation...'

5
'When you've been at rock bottom, with nowhere to turn, your life ripped apart by circumstances beyond your control, all i had left was my self-belief...and willingness to continue to help others, Bristol Credit Union thankfully provided me with affordable funds that helped me through that period. I have been a customer/member for over 5 years and I owe my recovery to the understanding and standard of service, always with a smile, portrayed by all the staff and management. Unequaled by their high Service standards...Unbeaten in their Dedication, Bristol Credit Union deserve a Gold Award. Thoroughly, highly recommended in a much maligned industry. Reviewed on: 10th July 2020

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