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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1727 reviews)

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4.74

Based on 1,727 reviews, last reviewed 25th Jun 2026

71% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thank you Thank you for being a great help over the years and lending to me! Reviewed on: 25th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1727)

Peace of mind .

They have always been helpful to me with my loan and savings . I paid regularly but If I had any problems I am confident they would help. Reviewed on: 17th June 2025

Reply from Great Western Credit Union Hi Susan We really appreciate your kind words! We're really pleased to hear you've felt supported with both your savings and loan. It's also great to know that you would trust us if there were ever any problems! We really value your feedback and GWCU are always here if you need more support in the future! Best wishes Robin Response date: 18th June 2025

GWCU is where you need to be.

Whenever I have needed financial help, I have turned to GWCU, they have never refused me once. It’s simple non complex and make you feel respected, the questions aren’t intrusive but fair. Reviewed on: 17th June 2025

Reply from Great Western Credit Union Hi Jenny Thank you for taking the time to share your experience with us! It's great to know that you've received support when it was most required. Your trust means a lot to us, so we're very pleased to know you feel respected. We’re always here if you need us again. Many thanks Robin Response date: 18th June 2025

I have had nothing but great experience when dealing...

I have had nothing but great experience when dealing with any questions queries or problem great customer service . Reviewed on: 17th June 2025

Reply from Great Western Credit Union Hi Toni It's so nice to hear such a great review! We strive for great member experience at GWCU, so it's fantastic to know that you felt supported. Don't hesitate in continuing to reach out to us! Warm regards Robin Response date: 18th June 2025

Great and affordable

Little interest to pay on top of loan i have used credit union several times for home improvements and due to the little interest paying the loan back didn't leave me broke at then end of the months Reviewed on: 17th June 2025

Reply from Great Western Credit Union Hi Renel Thanks so much for your response! It's great to hear that we were able to help for things as important as home improvements, and we're also thrilled to hear that you have found our rates to be so accessible. We hope we can continue to serve you for years to come! Best wishes Robin Response date: 18th June 2025

GWCU REVIEW

I found dealing with GWCU a easy and smooth process. I'm so glad I found this company because didn't realise how much they do. Definitely recommend Reviewed on: 13th June 2025

Reply from Great Western Credit Union Hi Lindsey We really appreciate your feedback. We're really pleased to hear everything went smoothly and that you’ve discovered the range of support we offer - and found it to be useful. It means a lot to know you'd recommend us - we’re glad to have you with us! Many thanks Robin Response date: 17th June 2025

Gave me a small loan when no one else would, it was...

Gave me a small loan when no one else would, it was life changing at the time! Reviewed on: 12th June 2025

Reply from Great Western Credit Union Hi Chloe Thanks for sharing this with us! We're delighted that we could make such a difference at what seems to be a difficult time. It's satisfying to know we could be there when you needed it most. We hope to continue to support you whenever you need us! Warm regards Robin Response date: 17th June 2025

Excellent service helpful staff quick response

Excellent service helpful staff quick response Reviewed on: 12th June 2025

Reply from Great Western Credit Union Hi Bryan It's great to hear from you! We’re really pleased to hear you had such a positive experience and that our team was able to assist you in a timely manner. We're so thankful for your continued support, and look forward to hearing from you in the future! Best wishes Robin Response date: 17th June 2025

I was in need you sorted me without much fuss.

I was in need you sorted me without much fuss. Only God knows. The idea of opening an account not banking direct into my account is a pleasant surprise it enables me to manage my loan more soberly. Reviewed on: 8th June 2025

Reply from Great Western Credit Union Hi Thomas Thank you for your thoughtful review! We're really glad to hear that our support made a difference when you needed it most. It's also great to know that the account setup has helped you manage your loan in a way that works well for you! We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 10th June 2025

Quick and easy loan process.

Quick and easy loan process. Highly recommended. Reviewed on: 5th June 2025

Reply from Great Western Credit Union Hi Gretz Thanks so much for your feedback! It's great to hear that you found the loan process so simple, and you were able to get it done rapidly. We aim for the smoothest loan processes possible, so it's fantastic to have your recommendation. We hope to continue to support you in the future! Warm Regards Robin Response date: 5th June 2025

Excellent customer service

Easy application process, reply in a couple days, offered me the loan and a quick and easy payment option. Excellent customer service Reviewed on: 31st May 2025

Reply from Great Western Credit Union Hi Anthony We really appreciate your amazing feedback! It's really pleasing to hear that you found the loan application process straightforward and swift, two things we strive to be at GWCU. We also take pride in how we treat our members, so we're delighted to know you found our service to be of a high standard. We’d be glad to continue to help you going forwards – if there’s any more help you need, please don’t hesitate to contact us. Thanks again Robin Response date: 2nd June 2025

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