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Great Western Credit Union: Loans reviews

4.82
Based on 1,271 reviews, last reviewed 10th Mar 2026
2% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very quick and easy .quick and easy I struggle with technology and still struggling to set up my account but was accepted quickly Reviewed on: 10th March 2026
Rachel d's avatar
Rachel d

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1271)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

5
I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025
Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025
Bristol Credit Union logo
Great Western Credit Union

You only pay what you can afford weekly, Monthly

4
The percentage you pay back is really good, the people are lovely the form is really easy to fill out and just overall a really good place for people with not a lot of money! Reviewed on: 10th July 2020

Brilliant

5
Credit union is a brilliant way to borrow money when in need and not miss a payment paying it back. Fantastic for families. Reviewed on: 10th July 2020

Best customer service.. really helpfully

5
Best customer service.. really helpfully .... Reviewed on: 10th July 2020

'From the depths of Despair and Desperation...'

5
'When you've been at rock bottom, with nowhere to turn, your life ripped apart by circumstances beyond your control, all i had left was my self-belief...and willingness to continue to help others, Bristol Credit Union thankfully provided me with affordable funds that helped me through that period. I have been a customer/member for over 5 years and I owe my recovery to the understanding and standard of service, always with a smile, portrayed by all the staff and management. Unequaled by their high Service standards...Unbeaten in their Dedication, Bristol Credit Union deserve a Gold Award. Thoroughly, highly recommended in a much maligned industry. Reviewed on: 10th July 2020

easy to arrange

5
We used a loan from BCU to buy a second hand car. Then a couple of years later, our other car needed to be replaced. BCU were very flexible and allowed us to increase our loan, but stick to the same monthly repayments over a longer time. This really helped. Reviewed on: 10th July 2020

A banking system with humans who care

5
Its great to be able to save for the way you want to save - handing cash over at a community out reach session or at the office. When you need a boost of funds for what ever reason - Bristol Credit Union will help you and work with you with a loan. Staff are polite and reproachable and have a willingness to help. Thank you Bristol Credit Union! Reviewed on: 10th July 2020

Reliable and supportive

5
Bristol credit union has been a support when I have needed it. It's processes are quick and reliable and I can save direct from my payroll Reviewed on: 10th July 2020

Great service to consolidate loans

5
Most lenders wouldn't help BCU had some humans look at the situation and offered a solution which is helping me out of my sticky situation. Reviewed on: 10th July 2020

Cant fault their services.

5
I have been a customer for quite a few years now, and I've been treated amazingly good whenever I call or I go in to speak to someone. Thank you for your great service. Reviewed on: 10th July 2020

Great help for the needy.

5
I heard about Bristol credit union from citizen advice bureau. I was struggling with money and went to Bristol credit union office and the staff were very friendly. I applied for the loan with the help of the staff there and got the loan. It helped me greatly. The staff of Bristol credit union are so helpful and friendly. I always recommend them to others. Reviewed on: 9th July 2020