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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1731 reviews)

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4.74

Based on 1,727 reviews, last reviewed 25th Jun 2026

71% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thank you Thank you for being a great help over the years and lending to me! Reviewed on: 25th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1731)

Fast easy application from star to finish

Fast easy application from star to finish Reviewed on: 15th May 2025

Reply from Great Western Credit Union Hi Sarah Thanks so much for leaving a review! It's great to hear how quick and simple you have found the application process, something we definitely aim to give our members. If there’s ever anything else we can help with currently or in the future please don’t hesitate to reach out. Thanks again Robin Response date: 21st May 2025

Fantastic, quick easy and took steps to verify affor...

Fantastic, quick easy and took steps to verify affordability Reviewed on: 15th May 2025

Reply from Great Western Credit Union Hi Jack! Thank you for leaving such a great review and for the feedback, it's great to know you found the process quick and easy. If you need any support in the future please don't hesitate to get in touch. Best wishes, Emily Response date: 16th May 2025

Been with great western for a long time now.

Been with great western for a long time now. I'm always recommended them to my friends. They have a great saving options and they are so good with there loans. Highly recommend and great customer service. Reviewed on: 14th May 2025

Reply from Great Western Credit Union Hi Tia, Thank you so much for your kind words and for being such a loyal member, it really means a lot that you recommend us to others. We’re so pleased to hear you’ve found value in our savings and loan options, and that our customer service has made a positive impression. If there’s ever anything else we can help with, please don’t hesitate to reach out. Best wishes, Emily Response date: 16th May 2025

It was easy process and good value

It was easy process and good value Reviewed on: 14th May 2025

Reply from Great Western Credit Union Hi Char Thanks for taking the time to give you feedback! We're so glad that you have found our services simple and that you have found value in our products. It's always our aim to make things straightforward and reassuring. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 21st May 2025

Excellent ethos, service, and UI with the website.

Excellent ethos, service, and UI with the website. Simple process and reliable organisations. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Will, Thank you so much for your kind feedback. We're really pleased to hear that you've found the website easy to navigate and our service living up to expectations. It's especially rewarding to know our values resonate with you. Thanks again for taking the time to share your experience. Warm regards, Emily Response date: 16th May 2025

Vrr er ru good customer service

Very friendly always help me with my loans takes the right amount each fortnight which I can afford to pay back Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Angela, Thank you so much for your lovely feedback. We're really pleased to hear that your loan experience has been positive and that the repayments feel manageable for you. At Great Western Credit Union, we’re committed to offering fair, affordable credit that meets our members’ needs. Your kind words mean a lot to us, and we’re so glad we could support you. Warm regards, Emily Response date: 16th May 2025

10/10 100% recomment

Customer service is 10/10 they are honestly the best company and have helped me so much the past few months. Communication is great response timings are normally within a day and they provide alot of information. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Tania, Thank you so much for the glowing review and recommendation! We’re thrilled to hear how much we’ve been able to support you over the past few months. It’s great to know our communication and customer service have made a difference. We really appreciate your kind words and continued trust in us. Warm regards, Emily Response date: 16th May 2025

Great seamless experience no complicated questions a...

Great seamless experience no complicated questions and easy access to my loan Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Mark, Thanks for sharing your experience! We're so pleased to hear that applying for your loan felt simple and stress-free. Warm regards, Emily Response date: 16th May 2025

Great support and great value.

Great support and great value. Helps local communities. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi We're incredibly thankful for your feedback! We strive for friendly service and providing value to our members at GWCU. As a credit union, it is vital that we serve our local community, as we are community finance for everyone, so we're delighted to hear this in your review. We really value your continued support. Thanks again Robin Response date: 20th May 2025

So friendly and Helpful when applying and need answe...

So friendly and Helpful when applying and need answers to queries. Reviewed on: 13th May 2025

Reply from Great Western Credit Union Hi Ella, Thank you for the kind words! We're so pleased to hear you found our team friendly and helpful during the application process. We strive to always be there for our members when they need support. Warm regards, Emily Response date: 16th May 2025

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